How to change the language on eBay. Letter templates and standard phrases in English used when making purchases on eBay, Aliexpress and other online stores. The history of the eBay auction

The dream of every buyer is to be able to purchase goods cheaper than in stores.

No, we will not talk about some local online store operating within a certain country; in today's review we will talk about the world's largest online auction eBay.

eBay is an American company that provides services in the field of online auctions and online stores.

The key idea of ​​eBay is to provide sellers with an online platform for selling various goods.

For this, sellers are required to pay a fee, the amount of which consists of a fee for listing the lot and a percentage of the sale.

Note! Any goods can be sold on eBay, except for goods blacklisted by eBay and violating the laws of the country in which the corresponding branch of the company is registered.

The seller can choose one of three ways according to which the goods will be sold:

1. Sale by auction. This sales model brought success to the company, and today many people associate eBay with this type of sales.

The seller announces the initial price of the lot, the start time of the auction and its duration (the maximum period is 30 days).

Anyone interested in purchasing can place a bid on this lot, but the bid may be outbid by another buyer.

2. Sale at a fixed price. The seller specifies a fixed price and indicates the end date of the auction.

The right to purchase the goods is given to the bidder who first agreed to pay the specified price.

Enter the data for initial registration: First name, Last name, Last name, Email address, password and its confirmation.

We familiarize ourselves with the user agreement “eBay User Agreement”, the privacy policy “User Privacy Notice” and check the box confirming our agreement. Click the “Register” button.

This completes the initial user registration. A letter will be sent to the email address specified during registration, informing you of successful registration.

Important! The letter does not contain an activation link or code, as other services do.

To continue working in the system, click “Continue”.

We indicate the country “Country”, the address “Address”, the city of delivery “City”, the postal code “Postal Code” and the phone number “Phone number”. Click “Continue”.

Linking your PayPal account to eBay

Most payments in the system are made using the PayPal payment system.

To do this we go to Personal Area user and proceed to setting up the account “Account settings”.

Open the Account tab, in the left column “My eBay Views” follow the “PayPal Account” link.

Click the “Link My PayPal Account” button.

After clicking, the system redirects the client's request to the PayPal website.

On the page in the “PayPal Email Address” and “PayPal Password” fields you must enter email and the account password that was specified when registering with PayPal.

If everything is in order, the system will notify us that the linking of the two accounts was successful and will offer to return to eBay (the “Return to eBay” button).

Shopping on eBay

Finding the product you want on eBay is very similar to searching in any other online store.

In the case when you know exactly what you need (for example, a laptop model), you should use the search query.

Note! The search query is entered on English language, you should also take into account the fact that some device names used in the Russian-speaking environment sound slightly different in the English-speaking environment, for example, a laptop will not be “notebook”, but a laptop, or a tablet will not be “board”, as the translator suggests, but “tablet”.

If you want to view all offers of the selected category, you must click the “Shop by category” link.

After which a window will appear with a list of all the most common product groups; to see the entire list of product categories, you must follow the “See all categories” link.

In our case, delivery to Ukraine is possible, its price will be $86.74 (“Shipping”), and the cost of customs and brokerage services will be $331.44 (“Import charges”).

If delivery to your country is not carried out, in the same line “Shipping” it will be said - “May not ship to ... country name”

In order to buy a product, click the “Buy It Now” button. If you have not filled in the delivery address, the system will prompt you to do so now; after filling in the fields, click “Continue”.

Select a payment method:

After some time (usually no more than 1-2 days), the seller contacts the buyer and provides the tracking number of the parcel.

To summarize, we will say that the process of purchasing goods on eBay is not only profitable, but also an exciting gambling activity.

However, it is worth remembering that shopping is not a game and before you buy a product, you need to read its description, reviews of the seller, delivery conditions and additional information.

There were cases when they sold instructions for a laptop at the price of the laptop itself, honestly writing about it in the description, but the client, without going into details, made a purchase, after which he was very surprised when he arrived at the post office.

If you order a product and refuse to pay for it the first time, the system will issue a warning; the second time, your account will most likely be blocked.

Be careful and happy shopping!

eBay.com (ebay) in Russian on Parcel Agent

eBay auction is now on parcelagent.com, giving you the opportunity to bid, win and have fun

In order to take full advantage of the site, you need to know how to translate the eBay interface into Russian. How quickly you understand the features of purchasing and paying for goods depends on the language.

eBay interface language

The standard language on eBay is English. However, using the original section names is not very convenient for a Russian-speaking user, and translating the names through online translators can only hinder the correct understanding of the function. At the same time, we ourselves often get used to the names of the same categories on trading platforms of a similar type, and it will be more convenient if they are all spelled out everywhere in a familiar language.

To translate the interface on eBay into Russian, you do not have to go to the subsidiary site of the trading platform in Russia; you just need to change the data in your profile settings on the site. We will tell you below how to correctly change the interface language on eBay.

Changing the address specified in the profile

The first thing you need to check before moving on to changing the language is your primary address. In the English version, this column is indicated as “Primary Address”. Please note that you will be able to change the language to Russian only if the main address belongs to the territory of the Russian Federation. If the specified data is from postal intermediaries in America, then they should be deleted and the real information entered. After changing the address, a choice of language of use will appear in the appropriate sections, as well as a button to contact the site’s support service via email.

As mentioned above, only after changing the address can you proceed with further actions. How to correctly translate the interface into Russian on the eBay trading platform website? The language should be changed according to the algorithm below:

Video instructions for changing the language are presented below:

We hope that the article helped you understand how to change the interface language on the trading platform website. In practice, everything is not so complicated, and you only need to follow a simple algorithm.

To make purchases online on English-language trading platforms: eBay auction, Amazon hypermarket, Chinese Aliexpress, and hundreds of others, perfect knowledge of the English language is not at all necessary. Product descriptions can be translated using an automatic translator like translate.ru or simply using any search engine find a similar product in the Russian-language segment of the Internet with an already translated description. Correspondence with sellers on eBay and staff of online stores usually comes down to standard phrases.

We tried to put together a small phrasebook with a set of the most commonly used phrases and expressions that you can use to typical situations. The phrases are composed as simply as possible so that if necessary, you can always “construct” the desired letter.

1. Politeness never hurts in any situation. Try to always start your message with a greeting and end with a goodbye and signature.
2. The letter should always be specific; remember that the people you are addressing, as a rule, you are not the only client. Therefore, always indicate the identifier of the product(s) that the letter concerns: this could be the lot number on eBay, the internal number of the product in an online store, or, as a last resort, just insert a standard URL - a link to the product. In a letter, after the word product - item, you can always insert a number or link in brackets.
3. If your knowledge of English leaves much to be desired, you should not build complex structures. In this case, brevity is your strong point. Use simple phrases.
4. Disrespect, rudeness, rudeness, threats never bring any benefit. Try never to “burn the last bridge” with insults, even in the most difficult and seemingly hopeless situation. This is not in your interests - because everything can change. On eBay, rudeness and insults are punishable, and threats may result in the user's account being blocked.
5. Try to make the letter reasoned. Do not make unfounded statements, statements, or put forward unreasonable demands. Support everything you write with facts.

Email templates and standard phrases in other languages

Standard phrases

Questions about the purchased product

Payment for goods

Delivery. Insurance. Customs

Intermediaries

Canceling a deal

Item not received/not as described. Disputes. Returns

Exchange of feedback

Standard phrases for positive feedback

Standard phrases for negative reviews

We want to make international shopping easier by connecting sellers and buyers around the world. We know how important it is for you to be able to make purchasing decisions using your own language. To do this, we try to translate information into many languages. In most cases, we can translate the product name, description, and purchase and payment information into your native language.

How we translate information

For now, translation is not available on all pages, but their number is constantly growing, as is the number of translation languages.

To optimize this process we sometimes use a system automatic translation, known as "machine translation". To display some information on a page in different languages ​​(for example, information included in an ad), we use machine translation from a variety of sources, including our own system machine translation and Microsoft Translator (Bing).

We also use automatic system to translate product names. You can rate the quality of the translation of the product name - to do this, hover your mouse over the name and select the required number of stars to rate.

Language selection

If a translation of the page or ad is available in your language, you'll be able to select it.

Some pages require you to select a language at the top of the page.

In some ads, select the language in the product description itself.

Terms of Use

eBay can use machine translation. The accuracy or availability of the translation is not guaranteed and correct understanding of the text is solely your responsibility. If there are discrepancies in the content of the original and the translation of the advertisement, official version is original. eBay uses machine translation provided by independent companies such as Microsoft and others. Microsoft Company is not responsible for and makes no warranty regarding the quality of the translation or the expressed or implied meaning of the translation, including warranties of merchantability, fitness for a particular purpose and non-infringement.

Hello dear friends! Tell me, have you tried ordering goods online? I’m sure so... But today I will talk not just about an online store, of which there are already thousands, but about the most popular online auction called eBay.

Personally, I heard about Ebay for a very long time, but I actually started buying goods there relatively recently, about a year ago, and I’ll tell you that so far there hasn’t been a single failed deal.

The goods arrive, albeit with a delay, since the post office is not the fastest, but they are insured by the system and in case of any disputes you will get your money back.

eBay is the largest and most popular online auction of goods in the whole world.

Why haven't I bought items on eBay before? Because I didn’t know how to do it, because everything is in English, and you can’t pay directly through Yandex Money.

But in fact, there is nothing complicated there, as it seems, at first glance and below you will see for yourself.

The history of the eBay auction

eBay was not always as popular as it is now; the history of its creation is very banal. Back in 1995, a little-known entrepreneur, Pierre Omidyar, decided to create an online page.

According to one version, he published his articles there on the Ebola epidemic, and according to another, to help his wife exchange PEZ dispensers with other Internet collectors.

Initially the auction was called AuctionWeb and its creator realized for the first time that his hobby would become a big business when he sold his non-working laser pointer for $13.83.

It would seem, who needs a broken thing? Naturally, Omidyar asked this question to the client and received the answer that the buyer simply collects faulty laser pointers.

Two years later, the name AuctionWeb changes to the now famous eBay, since this year Pierre Omidyar managed to tie the rapidly developing online auction to his company Echo Bay Technology Group.

The creator wanted the domain name to be similar to his company Echo Bay Technology Group, but the EchoBay.com domain was already taken and so the shortened version eBay.com was invented

Registering on eBay and setting up an account

Since 2012, it has become much easier for residents of Russia and the CIS countries to use the auction, since its Russian version has appeared, although not all sections have been fully translated, but gradually everything is moving towards this.

Therefore, we will register on the Russian version of the site, otherwise it will not work, since your location is automatically determined by IP address.

So, go to the address www.ebay.com and eBay should appear in front of you in all its glory.

If suddenly the site is displayed in English, then hurry up to change it to Russian using the corresponding tab in the right top corner.

Having familiarized yourself with the site, let's create a user account by clicking on the link in the upper left corner “Register”.

On next page A standard form will appear with the user’s registration data and the “Submit” button to confirm registration.

Important! Fill out the user data only in Latin (English) letters in Russian. See the example in the photo above.

If everything is done correctly, a welcome message will appear for the new user.

Once in settings account, go to the “Addresses” section, and then for each of them click “Create”.

A similar form will appear, as when registering an account, where we fill in information about our place of residence.

Important! You must fill out the data, especially the delivery address, exclusively in Latin (English) letters in Russian. Please note that the parcel will be sent from different countries and people must understand at what address they are definitely waiting for her.

If your registration address is different from your delivery address, then change the latter.

That's it for registration eBay account completed, and you can move on to searching for a product for further purchase.

PayPal - registration and card linking

You can pay for goods on eBay: directly with the seller using a payment card, Bank transaction or using the PayPal payment system.

The advantage of PayPal is that it 100% insures the purchased product and in case of any problems (the parcel did not arrive or the wrong product was sent), you can open a dispute in the system, thereby returning the money to your account.

Having opened an account on PayPal, you must link to it any bank card (ruble or dollar) intended for payment on the Internet, usually Visa or MasterCard.

Let's start creating an account in payment system. To do this, follow the link www.paypal.com and if you are a resident of Russia, the Russian version of the site will appear.

On the right at the top of the site we find the “Register” button; if you are from another country, then there will be an English “Sign Up”.

The next step is to fill out a form with user data.

Important! Registration data must be filled in only in Latin (English) letters in Russian. Also keep in mind that these data must completely match the data of the bank card that you will link. So you won’t be able to use someone else’s card, for example your husband or wife.

Once registration is complete, all that remains is to link the card to your PayPal account.

To do this, go to your user account and select the “Profile” section in the menu, and then from the drop-down list “Add or change a bank card”.

My screenshots are slightly different from yours, because for residents of Belarus the site is only available in English, and the browser translator leaves much to be desired.

Then a field should appear with information about the card being added. Depending on which card you choose, the fields may vary. But the main thing to remember is that everything must be entered in Latin (English) letters.

Pay attention to the CSC field. This is a three-digit code located on back side cards.

To remove limits from payments made, you need to go through the verification procedure of the linked card, for which in your statement of outgoing card accounts, find the one where the amount of $ 1.95 was written off and its note like 1235PAYPAL.

The first 4 digits will be the verification code that must be entered into your payment system account.

Search for a product and make a purchase on eBay

Well, now we get to the most interesting part - searching and purchasing goods. Looking ahead, it’s worth saying that on eBay you have the opportunity to find absolutely any thing for relatively little money.

Personally, I start searching for the desired item directly from the search bar, which is located on all auction pages. But if you want to see the entire list of products, then use the categories.

On eBay you will find: goods at a fixed price, which can be purchased immediately, and lots for which a real auction is organized.

For example, I don’t participate in auctions, but they are held according to this principle. The buyer must set the maximum bid for the item; no one else sees it.

Let's say a lot costs $5, and you specified a maximum bid of $30, then the cost of the lot will be automatically increased by an auction step of $1, which depends on the cost of the item itself.

After your bid, the item will cost $6. The next buyer comes and places his maximum bid of $20. What he sees is that his bid is not the maximum for the lot, so he can refuse to trade, or raise the bid until it becomes $31.

After which he will see a message from the auction that this is the maximum bid for the lot.

Now you are joining the fight again, because you will receive a message in the mail that your maximum bid has been outbid.

You decide to continue the auction or stop. If you continue, you increase your maximum bet, for example to $60.

Now the auction step will be added to the last maximum bid and the lot will cost $32.

There are exclusive lots on Ebay that attract serious bidding. All the heat takes place at the very end of the allotted time for the auction, when bids are placed in the last seconds.

Therefore, there are special “Snipers” services on the network that automatically outbid other bids at the end of the auction.

In order not to participate in auctions, I buy goods with a fixed price, for which I select “Buy now” when searching for advertisements.

Once you find yourself in the product card, do not rush to order it, be sure to read the description of the product, which will not be in Russian, use a dictionary or the built-in translator of your browser.

If this is the product you need, then now you should pay attention to several points:

Delivery. Check to see if the seller ships to your area and charges you for it. Everything is indicated in the “Delivery and Payment” section.

I noticed that a lot of products are from Western Europe For some reason they don’t send to Russia and the CIS countries, and if they do, it’s at a price that exceeds the cost of the goods.

If the delivery does not include your region, you can contact the seller and ask in correspondence to send the goods to your address, although such delivery will be paid.

I don’t really want to bother with payment when receiving the goods, so when searching for ads, I specify the sorting “By price + shipping: ascending.” Thereby selecting products with free delivery and the lowest price.

There is an ironclad rule to buy products from those who have a review rating of more than 1000, of which positive feedback not less than 99%.

Go to the seller's profile by clicking on their name or number of reviews and see how long this person has been working with eBay and what buyers say about him.

IN similar systems like eBay great importance have reviews, and the seller values ​​each of them. Therefore, it makes sense to listen to what customers write about.

If everything is satisfactory, then click “Buy now” and proceed to checkout.

In the window that opens, we make sure for the last time that we are buying exactly the product, what type of delivery it has, what address it will be sent to, and the final price.

If everything is correct, click continue with PayPal.

Before purchasing, make sure that the desired roller is selected and click “Confirm and Pay”.

After this, the amount for purchasing the item on eBay will be debited from your bank card.

If you want to check the status of your order, go to “My eBay” via the pop-up link in the upper right corner of the site. In the “Orders” tab we see that two days after payment for the goods, the seller successfully sent it to the buyer.

Now all that remains is to wait until the treasured package arrives. From my experience I will say that I received the goods as quickly as possible only after three weeks, but a long parcel took me almost two months.

A lot depends on the job postal services, and in Russia the post office is such a thing and depends on how long the goods will be processed at customs.

For those who don’t know, absolutely all foreign parcels go through customs. And if the cost of the parcel exceeds 1000 euros plus delivery costs, and the weight does not exceed 31 kilograms, then such a parcel is subject to payment of customs duty.

Customs duty is calculated at 30% of the amount exceeding 1000 euros. If the cost of the parcel is 2000 euros, then the customs duty is 1000 euros, that is, 30% of it.

So be careful.

I would be glad to hear from readers whether you have had experience purchasing goods at the most famous auction? Maybe someone managed to participate in the auction?

That's all, see you soon!