Top Isetskaya management company personal. Verkh-Isetskaya, uk

The Verkh-Isetskaya management company is a well-known organization in Yekaterinburg that provides comprehensive services to owners of residential buildings, as well as tenants of non-residential premises. The company is responsible for the housing and communal services sector, monitors the proper technical condition of facilities, and carries out repairs or reconstruction in a timely manner.

For the purpose of convenience of working with consumers of services, the company has developed a special service - the personal account of Verkh-Isetskaya Management Company is a special section of the website, a personal account that is used by clients to obtain information, pay for services, and take testimony.

www.ukviz.ru— official website of Management Company Verkh-Isetskaya

Personal account features

• The enterprise provides access to the personal account of Management Company Verkh-Isetskaya in accordance with account: the subscriber opens a personal account independently and uses useful functionality that has a lot of advantages.
• This is the ability to pay for utilities using any bank cards, access to the history of your payments in the relevant sections, search for already completed financial transactions, algorithms for calculating fees for housing and communal services, and submission of data on accounting for consumed resources.
• The company cares about a decent level of banking security for clients who pass through the account. All information received from the consumer regarding indications and payments is collected and archived in the personal account. The company takes meter readings, verifies meters, gives the client access to the balance status and can provide account details.
• Owners can use a convenient option online payment: this is the speed of receipt of funds into the account, as well as the ability to connect several accounts linked to different addresses at once.

Registration and login to your personal account

Dear Subscribers! Please note that in connection with the transition to service in the “Unified Settlement Center”, in August electronic service“Personal Account” of JSC “Management Company “Verkh-Isetskaya”” does not reflect payments made after July 26, 2018. In the receipt for August 2018 from the “Unified Settlement Center” all payments will be taken into account, and the new receipt will also reflect the activation code in the “Personal Account” on the website erts96.rf.

Read how to register and log into your personal account in a separate review.

lk.erc-ekb.ru— new personal account of Management Company Verkh-Isetskaya

In order to fully work with payments from the personal account of Verkh-Isetskaya Management Company, you must register. This is easier to do from the official website of the enterprise by selecting the “Payment for housing and communal services” option. Next, you should enter your email address and your account password. To become an account holder, the participation of the management company is not required: the subscriber fills out the form independently on the authorization page.

After the questionnaire is completed, the client receives a verification link by email. By activating the account through this link, the user can go to his account and make payments from there, transfer readings and receive reliable information from the company.

We remind you once again that the entrance to the personal account of Verkh-Isetskaya Management Company is at the old address https://pay.ukviz.com no longer available.

Transmission of meter readings

Ways to submit readings:

• It is optimal to take readings from all meters available in the apartment for metering consumed resources during a clearly specified period current month. You can read about the deadlines in personal account in the appropriate section. Then you should go to the option where your personal account is indicated and enter the current readings - the integer number displayed on the meter. The data will go for further processing: in the account the information will be reflected in the form of details for each month.
• Inside your account, you can find information on the payment calculation algorithm, find out whether there is a debt and what it was accrued for.
• Each apartment owner can perform payment for services from his personal account by opening the “Payments” section. If you have a bank card, you can use it by providing the details in the form provided. This convenient option online payment, which will be confirmed by SMS: a message with a code will be sent to your phone, and then a service SMS stating that the fact of sending funds has been confirmed.

Payment

Payment for services of Management Company Verkh-Isetskaya in the Frisbee service

Customer support

Technical support issues are also being improved, and intensive work is underway to find convenient forms for connecting service consumers with enterprise employees. But the company's email is always available to which you can send a question or complaint. After processing, the response will be sent to the user via the email specified in his personal account.

On the official website of the organization you can also find a general multi-channel phone number: the operator can easily redirect the call to the appropriate department. You can contact this phone number with any technical questions.

To modernize the collection of information from the population, as well as improve the quality of service, the Verkh-Isetskaya management company created a separate website. Here residents of serviced buildings can find out news, as well as details on the company’s work. To obtain more detailed information, please contact your personal account.

Personal account features

In the personal account of Management Company Verkh-Isetskaya, the user collects and stores all information on payments and meter readings. Accordingly, the main functional task is to receive meter readings, check the balance status and detail the accounts. If necessary, the company's client can find payment data from previous years in his personal account and print it out. To do this, information about the payment date, amount or other data is entered into the search.

In addition to the informative function, your personal account allows you to make online payments. Money is deposited into the account almost instantly. If desired, a tenant or tenant can connect several accounts at different addresses in one personal account. Payment and viewing of information will be possible after opening one of these accounts.

Registration in the personal account of Management Company Verkh-Isetskaya

Each user creates an account in the system independently. During registration, the system does not check the client, so even a person who is not related to the management company can create a profile. All fields in the registration form are required:

• Password;
• E-mail.

Successful activation of your personal account ends after you receive an email with a link to the site. You must follow the link and thereby complete the registration procedure.

Authorization in your personal account

Login to your personal account is carried out only using the data that was specified during registration. The login is your email address. If necessary, you can reset your password by clicking the “Forgot your password” button under the form. After logging into his personal account for the first time, the client needs to create some settings, in particular, attach a personal account, information about which he will subsequently view. This can be done at any time, but before that your personal account will be “empty”.

Mobile application

You can use the personal account of Verkh-Isetskaya Management Company only from the browser version of the site. Mobile application or there are no alternative options. In 2013, there was a notice on the site about the creation of an application on Facebook where you can submit meter readings, but this application is impossible to find.

Transfer of meter readings through your personal account

Readings from all meters must be taken and transmitted from the 25th to the 28th of the current month. The data can be specified in your personal account. To do this, you need to open a personal account for which data will be indicated and in the appropriate section enter the integer number that is displayed on the counter

This data will be transferred to the appropriate authority, and in your personal account the information will be reflected in detail for previous months. The account also calculates payment, including debt and penalties, if it is accrued. Payment of the invoice is made in the “Payments” section. For online payment, you can use any bank card, the details of which are indicated in the appropriate fields. To confirm the fact of payment on mobile phone You will receive an SMS with a code that is indicated in the empty field that appears.

Customer support service through the personal account of Verkh-Isetskaya Management Company

Unfortunately, the personal account of Verkh-Isetskaya Management Company does not provide convenient forms for communication with owners or tenants. There are no forms feedback, no online chat with employees. You can write your appeal to the general email [email protected], however, there is no information about the waiting time for a response.

Users can also contact the company by calling 2862862. This is a general multi-channel number. When you call it, you may be transferred to the department responsible for a specific area. This number accepts calls regarding questions about payments and settlements, as well as in case of an emergency at the facility.

How to delete the personal account of Verkh-Isetskaya Management Company?

There is no information about the possibility of deleting your personal account yourself. This question can be sent to the general email of the management company. However, there is also no certainty that the organization will consider this issue.

Security and privacy rules

When you enter the Verkh-Isetskaya Management Company website, a window immediately appears in the lower right corner asking you to familiarize yourself with the rules for protecting personal data when working on the website and in your personal account. After going to the corresponding page, the inscription in the window changes. The user can agree or refuse confidential work with the resource. After which, sending all data is protected by a special type of encryption.

Residents of houses managed by the Verkh-Isetskaya Management Company switched to information and settlement services in the Unified Center. Owners and tenants of residential premises will receive the first receipt in early September - with accruals for August.

Because of technical features transition to new software for settlements, payments made since July 26 are not currently reflected in the personal account of the management company. In this case, all payments are taken into account - and will be indicated on the next receipt.

The question does not require additional contact clearing center or management company: all payments are taken into account automatically and displayed in information system clearing center

Soon information about charges and payments will be available on our website. The receipt that area residents will receive in September will indicate the new personal account and special code activation - for registration in your Personal Account.

If you were registered in the Personal Account of JSC Management Company Verkh-Isetskaya, you will be automatically connected to the Personal Account of the Unified Center. You will be able to log into the ERC Personal Account with the login from the personal account of JSC Management Company Verkh-Isetskaya and a temporary password, which will be indicated in the receipt. You can change the password to any one convenient for you in the “My Settings” section.

After registration, you will be able to receive information on personal account, pay and view the receipt, transfer or order remotely documents that affect calculations.

Already, ERC specialists are advising area residents on issues related to charges for housing and utility services:

In the chat at the bottom of the site page;

By phone 2-147-700 daily from 8:00 to 20:00;

Residents can submit documents or receive face-to-face advice in Yekaterinburg or at the management company’s sites, where ERC specialists also currently work at the following addresses:

CJSC Management Company "Verkh-Isetskaya" is engaged in comprehensive services for owners and tenants of premises in the city of Yekaterinburg: providing housing and communal services, monitoring the technical condition of objects, organizing reconstruction or repairs, carrying out design work, consulting. The personal account of Management Company Verkh-Isetskaya is a section of the management company’s website for online payment for services and transmission of meter readings, access to which is granted by subscriber account.

Personal account features

The personal account of Verkh-Isetskaya Management Company has rather limited but useful functionality that allows the subscriber to:

• Pay utility bills on different personal accounts bank cards(MIR, Visa, MasterCard, Maestro).*
• View the list of payments in the “My Payments” section.
• Search for a specific payment by payment number, personal account, date, amount and status.
• Send readings from individual metering devices for each personal account.

* The security of financial transactions carried out through the personal account of Verkh-Isetskaya Management Company is guaranteed by the supplier of SSL certificates GeoTrust.

Registration and login to your personal account

To work with the payment account you need:

1. Be a registered user.
2. Go to the official website of Verkh-Isetskaya Management Company.
3. Click in top menu pages under the item “Payment of housing and communal services”.
4. Enter your email and password for your account.

Obtaining an account does not require the participation of the management company; registration on the site is performed by the subscriber himself by filling out an electronic form on the authorization page.

Registration form fields:

• Email address.
• New password for the account being created.
• Confirmation that the password is entered correctly.
• Last name, first name, patronymic of the subscriber.

Each field requires mandatory completion, is formatted by data type, and is highlighted with a red frame if inappropriate data is entered. The “Register” button, which completes work with the form, becomes active only when all fields are filled out correctly.

When you submit the form, a message with a verification link is sent to the email address specified in it. Activating the link confirms the creation of a new user in the system. The link leads to the authorization page, through which the registered subscriber is asked to log in to the payment account for the first time.

For general information to the consumer:

Today, almost everyone has electricity, gas, hot and cold water meters installed in their apartment, private house or office. But many consumers of these resources don’t even think about why they need to submit readings to their service organization every month and what will happen if they stop submitting readings.
Since April 2013, changes to the rules for the provision of utility services have come into force. Now the consumer does not have a strict obligation to transfer meter readings monthly to the service organization and does so at will. But it should be noted: despite the fact that the consumer is not obliged to do this, there are a number of reasons that determine the benefit of this procedure to the consumer himself. Let's consider the main ones:

• If the tenant does not provide meter readings to the service organization for more than six months, then the payment center of this organization will calculate the cost of the consumed resource based on consumption standards. And this will inevitably lead to increased consumer costs. It should be emphasized that the responsibilities of the service company include periodically checking the status of the citizen’s meters and checking the accuracy of the readings taken. Such inspection should be carried out at least once every six months.
• Let’s assume that many residents of an apartment building have stopped making depositions, in this case there is a high probability that when calculating the volume of consumed resources for general house needs, incorrect data will be taken into account, as a result of which the volume of common house needs will be overestimated. In this case, because of those who do not submit testimony, residents who regularly submit testimony suffer. The entire unaccounted volume of resources is distributed evenly to all residents of the house and the amount of payment in the receipt for expenses both in the apartment and in other places public use may increase by one and a half or even two times.

IN recent years The procedure for transmitting meter readings has been simplified as much as possible. Now there is no need to go to the office. This can be done by sending a letter with necessary information on email address service organization, provide data by calling a multi-channel phone or enter readings via the Internet by filling out special forms. You can transmit readings from metering devices, including the water meter Ekaterinburg - ZAO Management Company "VERKH-ISETSKAYA" on our website, where you can choose any of the implemented methods to do this. To do this, you need to select your city in the main menu, a page with tabs will open in front of you: electricity meter readings, readings gas meter, water meter readings. On each of these tabs you will find information about ways to transfer readings to the service organization of your home in the form of special forms for entering readings (the form may be available after registering in your personal account, the login and registration form in the consumer’s personal account will be located on the same page ), multiline phone numbers and email addresses.

To correctly take readings from your meters, instructions are posted on our website:

• How to correctly take electricity meter readings -
• How to correctly take gas meter readings -
• How to correctly take water meter readings -

If you find an error or have any questions for us additional information or suggestions, you can contact us through the section