The touchpad is not detected in Device Manager. Hardware reasons for the touchpad not working. Touchpad doesn't work well

Every day the popularity of laptops is increasing, and there is one main reason for this: a laptop allows you to perform all the same functions as on a desktop computer, but without being tied to a specific workplace. The touchpad not working is one of the most common problems for laptops. This article will be devoted to this topic.

Touchpad is a touch panel that serves full replacement mice. In most cases, the touchpad recognizes several gestures, for example, simultaneous “clicking” with two fingers on the touchpad will be equivalent to pressing the right mouse button.

Below we will look at several methods that can help fix the problem with the touchpad not working. Start from the very first and move on as needed.

First, you need to determine the nature of the touchpad's inoperability. For example, the touchpad may not respond correctly to touch, but will still work, or it may not respond at all.

The touchpad responds, but does not work correctly.

First, you need to make sure that the hands with which you touch the touchpad are clean and dry, and just in case, wipe the touchpad itself with a damp cloth to clean it of dirt.

If the incorrect operation of the touchpad is clearly not related to contamination, you need to check Windows settings. To do this, open "Start" and select "Control Panel" . Use the search on the right top corner and open the menu "Mouse" .

In the window that opens, go to the tab "Pointer Options" , where check the parameter speed of arrow movement. If this parameter is too low or too high, move the slider to the middle and save the changes.

The touchpad does not respond to touch.

1. If the touchpad does not respond to your touch, you can assume that it is disabled.

Some laptop models have a special button next to the touchpad that activates the touchpad.

You can also turn the touchpad on and off using a keyboard shortcut. Typically, the function to enable or disable the touchpad is located on the key F9 (the key may differ) and is activated by pressing simultaneously with the key Fn .

Try pressing this key combination once and check the functionality of the touchpad. Most often, messages will appear on the laptop screen indicating that you have activated the touchpad or, conversely, disabled it.

2. If at the moment the touchpad to the laptop is not working, try disabling it, because... Some laptop models automatically switch operation from the touchpad to the mouse.

3. Check the availability of drivers that are responsible for the operation of the touchpad. To do this, open "Start" and right click on the menu "Computer" . In the pop-up context menu open the item "Properties" .

On the left side of the window that opens, follow the link "Device Manager" .

Expand item "Mice and other pointing devices" and check for drivers. Normally, you will just see the device name. If you cannot see the name of the device, or there is an icon next to it with exclamation point, you should look into the drivers.

Go to the official website of your laptop manufacturer and download drivers specifically for your device model from there. Install the downloaded file and .

If the methods described above did not help you fix the problem, then it is likely that the cause is not software, but hardware. And here you need to contact a service center, where they can replace the touchpad.

One of the features working on a laptop is that it is not necessary to use a mouse; it is replaced by a touchpad. The question is why touchpad not working on laptop, worries many users becauseif it breaks, a lot of inconvenience arises, especially if you do not have a mouse at your disposal. A touchpad is a touch panel that responds to touches and finger movements, which moves the cursor along a given path. The problems that arise often lie in its correct setting.

Step-by-step instructions for restoring the touchpad

1. No matter how funny it may sound, first make sure it is clean. This panel is cleaned using a soapy swab. Next, wipe with a damp cloth and let dry. About 5% of calls to our service center are resolved in this way. It is very important to remember that the touchpad does not respond to wet or oily hands!

2. Make sure that the settings are set to correct parameters sensitivity and what the touchpad device is touchpad"works fine." IN in this case this is an asus device touchpad ps/2.

3. Check that you have all the necessary drivers for your touchpad. It is very important that the driver window contains entries from the manufacturer with a version higher than 1.0. Often standard Windows drivers(especially common in systems 7 and 8.1) do not function correctly.

4. When the touchpad does not work in general, then to eliminate the cause you need to exclude simple options problems. First, make sure the panel is connected. In order to connect the panel, you can use several methods:

Combination of Fn keys with one of the F1-F12 keys;

Press the touchpad on/off button (not available on all laptop models);

Enable using the utility that is displayed next to the clock;

Disable the mouse, which will automatically turn on the panel (device conflict).

Other possible problems and their solutions

This all applies to software problems, and if after the options provided the sensor still does not work, then the reason becomes hardware.

First, make sure you are connected to motherboard plume. There are cases when during transportation the cable falls out of the connector. You can fix this problem yourself, but if in doubt, it is better to contact a service center.

Secondly, the sensor may stop working as a result of mechanical damage. In this case, it must be completely replaced. The exception is cases of mild mechanical damage that can be corrected.

If the touchpad does not work in conjunction with other devices ( USB ports, keyboard, etc.), then the fault lies in the motherboard, intervention in which is carried out exclusively at the service center. As a result, if you find problems with the touchpad, before going to the service center, conduct a self-inspection possible reasons breakdowns, which will help save your time and money.

If only scrolling or finger gestures do not work

Often the problem is not so much a complete loss of functionality, but rather a partial functionality of the device, and if scrolling on the touchpad (the so-called scrolling) or special finger gestures does not work, the whole problem is crookedness installed drivers. If their reinstallation does not help, then you will have to contact a service center, since physical failure of the panel cannot be ruled out (for example, after being filled with liquid containing dry substances). It's another matter if scrolling on your touchpad stops working for no apparent reason. In this case, these are 99% crooked drivers - such scrolling problems are especially common on devices Acer, ASUS and Hewlett-Packard (HP).

By the way, a lot useful information You can read the article “What to do if your laptop is flooded.”

Problems on various laptop models

Thousands of people a month contact our service centers throughout the country and, thanks to this, we can collect very interesting breakdown statistics touchpad devices.

ASUS

The Taiwanese company produces excellent models that almost never break. If the touchpad on your ASUS laptop does not work, this is not a problem with the device itself, but with the operating system. However, not everything is so rosy - physical breakdowns occur in the Asus K53S series.

ACER ASPIRE

Budget laptops from this manufacturer are a constant headache for the repairman. There is no problem with the operating system here - on laptops Acer Aspire The touchpad often does not work for no apparent reason. We advise you to pay attention to the BIOS settings, and if you are able to disassemble the device yourself (which we strongly do not recommend), then check the cable connecting the panel. Unlike the previous one trademark, the only model suffering constant problems with touchpad, is the 5750g line.

PACKARD BELL

The American company Packard Bell, once popular in the CIS countries, is becoming less and less common on the market, which cannot but sadden the “old-timers.”ilov" of the IT world. The most common problem due to which the touchpad does not work on Packard Bell laptops is accidentally pressing the Fn + F7 keys (the corresponding icon is drawn on it). Just press and everything will be fine. If it does not work, try the combination Fn+Esc- this combination is also convenient for eliminating false positives.

Interesting article: Configuring routers for PB

HEWLETT-PACKARD (HP)

Very often the problems are increased sensitivity, clogging the buttons with food (everyone sins sometimes, don’t worry), and the lack of adequate drivers. If the touchpad on your HP laptop does not work, it is better to contact a service center to maintain the warranty on a very expensive device.

Interesting article: Cleaning an HP laptop from dust and debris

LENOVO

Lenovo technology is rapidly gaining popularity in Russia, Ukraine and other CIS countries. If on purchased Lenovo device The touchpad does not work - download the latest drivers, this will help solve the problem. It is also very common on Lenovo devices that people simply accidentally forget to turn on the touchpad (the button is placed very inconveniently, and often people themselves do not notice how they are creating a problem for themselves).

Useful link: Software from the manufacturer

SAMSUNG

If the touchpad on your Samsung does not work, use it to troubleshoot the problem. Most often on Samsung devices The touchpad does not work due to software defects. You can download the necessary data on the website technical support or update them directly in Windows.

Interesting article: How to turn off Windows 8

SONY VAIO

The Sony company produces many top models, including ultrabooks, the diagnosis of which is difficult due to the complex design of the case and microscopic connections (including the cable). It is especially difficult to repair if the touchpad on a SONY VAIO is broken. The device is connected to the printed circuit board with ultra-thin cables. If the device does not function, it is better to contact a workshop.

Quite often the problem lies not in the hardware, but in the operating system settings. In order to reinstall the drivers, you need to download them from the official website and run them in the OS.

For Windows - go to Device Manager and select the one you need. Then click on its properties and click "Update". If the driver is not found, remove it and restart the system. After restarting, Windows will automatically install the necessary software. Step-by-step photo instructions:

Repair at the service center

In the network of our workshops throughout Ukraine you can solve any technical problem quickly and, most importantly, inexpensively. Call the manager right now, and we will immediately quote the repair price!

If the article helped you, do a good deed and like it. If the problem has not been resolved, visit our forum or ask an online consultant a question.

Nothing breaks on its own. If the touchpad on your laptop does not work, this means that you need to remember the moment when it stopped working. Let me try to refresh your memory, maybe after windows installations or did you spill something on it? If it stops working on its own, this means that 99% of the time we will turn it on now, and if it is flooded or damaged, we will try to figure it out.

How to enable the touchpad

I admit, once upon a time my touchpad stopped working on its own. I didn’t even bother to figure out why this happened because... I use a laptop as desktop computer and I don’t take it anywhere, so I always have a mouse. As you yourself understand, at one wonderful moment I still needed it, and had to deal with the breakdown. In my case, the problem was software; to be more precise, the drivers did not fit. Let's look at this and everything else below, in each case separately.

Enabling on Windows OS

To enable the touchpad in the operating room windows system, you need to go to the control panel and select “Hardware and Sound”, and then select the “Mouse” tab. Go to the “Device Settings” tab and enable as in the screenshot below:

How to enable the touchpad in BIOS

If you look at our problem on various forums, in some cases they crash BIOS settings and with them the touchpad stops working. To enable it in the BIOS, you need to find “Internal Pointing Device" and put "Enabled" which is most often located on the "Advanced" tab.

How to turn on with a button: different models

If you have enabled it in the BIOS or made sure that the touchpad is turned on, go ahead and try to turn it on using special buttons, which are different for each model. Buttons to turn on:

1. Acer Aspire - Fn+F7
2. Other Acer models – Fn+F6 or Fn+F7
3. Asus - Fn+F7 or Fn+F9
4. Toshiba - Fn+F5
5. Dell - Fn+F5
6. Samsung - Fn+F6 or Fn+F5
7. Lenovo - Fn+F5 or Fn+F8
8. Sony Vaio - Fn+F1

The keys must be pressed simultaneously. Also, your laptop may have a specially designed key next to the touchpad or touch button in the corner of the touchpad. If there are no buttons, and the key combination did not help solve the problem, move on.

Driver for touchpad

One thing, be careful when you install the program and click install drivers, don’t install a bunch of useless software with them (Browsers, buttons on the panel and other junk that is not as easy to remove as it seems at first glance). Just remove the birds next to unnecessary software.

Touchpad hardware failure

For example, the laptop was flooded with liquid (tea, coffee, etc.), in such cases it is best to immediately (the sooner the better) turn it off and remove the battery. Then take it apart and thoroughly wipe everything with alcohol and dry it, after which you can only turn it back on. Most likely you didn’t do this, and now let’s see what you can do about it.

Disassemble the laptop (don't forget to remove the battery), get to the touchpad area and do everything above (wipe with alcohol and dry), then check whether it is connected correctly:

As you can see in the photo above, it has a cable that must be tightly connected and it is quite possible that it has oxidized. Wipe it and dry it, then connect it properly.

If all the methods did not help you turn on the touchpad, and it still does not work, this only means that it has outlived its usefulness and it’s time to replace it with a new one.

How to change the touchpad

In each laptop model, the mounts are positioned differently. The best solution would be if you search on the Internet for “Disassembly + your laptop model”, and there you will clearly see exactly how to replace any part in your model. But, by and large, all models have only different fastenings, but the principle is the same. I recommend watching this video and everything will become clear:

IN modern world a laptop is an indispensable portable device due to its relative convenience and functionality, this type A computer becomes even more popular in cases where it does not require any additional equipment at all. For example, in order not to buy a separate mouse and not carry it everywhere, each laptop has a special touch panel built into it, which the user uses to control the laptop or netbook with his finger. It was not in vain that I made a short introduction, because sometimes the user simply does not know what it is called. In this article, we will talk about what to do if the touchpad on a laptop does not work. The topic is very common on the Internet and undoubtedly relevant. I will tell you about the most basic defects that can prevent the panel from working. The conversation will concern both hardware and software.

Windows setup

First of all, decide what you understand in your situation by the phrase “the touchpad is broken.” Maybe you just mean him unstable work: slight lags, cursor deviations, variable response to finger movements. And sometimes the touchpad may become unstable because your hands are wet or greasy after eating. But if you touched the touchpad with greasy hands, be sure to take a clean napkin and wipe the touchpad itself with it. Variable operation may also be due to incorrect settings in Windows. Go to “Start” - “Control Panel”. In the “View” item, at the top right, set the value to “Small icons” and select “Mouse” from the list presented.

Here you can change the pointer speed in the “Pointer Options” tab. If your settings specify too low a speed, then there will be difficulties when moving the pointer.

Don't forget to save after changes made. By the way, if the problem is related to certain gestures not working (for example, moving two fingers apart from each other - zooming), you just need to download the drivers from the official website of the laptop manufacturer. To do this, go to the website, look for your laptop model and download drivers.

How to enable the touchpad

The following situation is associated with the complete lack of response of the touchpad to any actions. Most likely, it turned out to be disabled for you. There are several ways to activate it. In the case when your laptop has a special button for turning on the touchpad, you don’t even need to think too much. Click it and everything will work.

Try also using the system combination with the Fn key and one of F1 to F12. Important! To avoid accidentally disabling any important function When going through the F1-F12 keys, it is best to pay attention to these keys and the images that are printed on them. Find where the finger or square with a cross is drawn.

On some laptops, when you disable and enable the touchpad, you can see an image on the desktop, from which you can understand what you have just done. Disabled or enabled the touchpad.

If you have a computer mouse connected in parallel via USB, try disconnecting it, as some laptops have an automatic function to turn off the panel when the mouse is connected. There is also a method to enable the touchpad through the BIOS. To do this, go there (when you turn on the computer, press F2, or F8, Esc, or Delete), go to the “Advanced” and “Internal Pointing Device” tab, set it to Enabled. After that, do not forget to save the changes you made to the BIOS.

This method is suitable for those users who install Windows on a laptop, but the touchpad does not work. Of course, you can use a mouse, but if you don’t have one, these settings will help you finish the job you started - install Windows or any other system. If the question of why the touchpad on a laptop does not work still remains unanswered, then most likely the problem is related to some mechanical damage. Here the best solution will take the precious device to a service center, because it is strictly not recommended for users without experience to even open the laptop.

Something else you should know is how to check whether the system can even see your touchpad or not. So, let's find out: go to “Start” - “Control Panel” - “Device Manager”. We are looking for the “Mice and other pointing devices” tab. Disable everything computer mice from a laptop. The name of the touchpad should be displayed there.

If you didn’t see anything, or the “Mice and other pointing devices” subsection is completely absent, then the problem with the drivers that you should have installed at the very beginning of the article or, as I said earlier, is related to the hardware. You will have to disassemble the laptop, and this is best done by specialists in this field.

Reset settings to default and check if the touchpad is enabled

It is possible that the program or utility settings are not selected correctly. To check this, let's reset the settings. Go to “Control Panel”.

But the cursor on the screen does not move? In fact, it is not necessary to immediately sound the alarm and run after the mouse.

Although, if the problem is in the device software, then you will have to use it for a while.

The touchpad may not work due to mechanical damage, but it may also be due to an error in the system. However, you need to figure out what exactly the nature of the malfunction is in your case.

Problem Definition

If you notice that the touchpad is acting strangely, try clicking on different parts of the panel.

In some cases, the cursor responds to movement, but is delayed or stuck. See exactly where the best returns are.

Also check that the buttons on the touchpad are working properly.

In addition, you need to check if the touchpad is connected. Try turning it on.

This is done in the following way:

1 Press the Fn key combination with one of the F1-F12 keys. Different models have their own key meanings. For example, if the touchpad does not work on Acer laptop- you can press FN + F7

2 If you have a dedicated power button, press it.

3 Use special utility. It is usually displayed near the clock at the bottom of the screen. However, this method is not suitable for all laptop models.

4 Turn your mouse on and off, the touchpad should turn on automatically.

5 Go to device Manager. Look at the state of the touchpad - turned on or not.

It’s quite rare, but it still happens that the touchpad is disabled in the device’s BIOS. To do this, when you turn on the laptop, hold down the keys to go to the BIOS and go to the “Advanced” section. Find “Internal Pointing Device” in it and check that the option is enabled (the value is “Enabled”).

If everything works, but is slower than usual, try cleaning the touchpad with a cloth and a cleanser.

The problem may be that you put a greasy stain on the panel or something got inside.

Cleaning may not help when the problem is that the system settings are incorrect or the touchpad is damaged.

After connecting the mouse, go to Control Panel, find the item “Mouse”. There, try changing some sensitivity settings.

Alternate between using the mouse and touchpad to determine the best settings.

Settings

When the cursor itself moves normally, but additional features, such as scrolling or pressing keys, are not performed, which means the problem lies in the software.

First, update the drivers for your touchpad. This can be done by going to the laptop manufacturer's website. After that, restart your laptop and try the touchpad again.

If some functions malfunction, go to the corresponding section on the control panel to see if everything is configured correctly.

You can also resort to additional software on setting up the touch panel.

No recoil

If you are sure that everything is in order in terms of software, then the task becomes more difficult.

The fact is that the cause of the malfunction may be mechanical damage, which requires the intervention of specialists from a computer service.

Touchpad on the laptop it contacts the motherboard through a cable. It is usually attached to special fasteners.

However, due to the fact that the laptop is usually constantly moved and transported, this cable is damaged.

For example, during transportation, the laptop may shake or be subject to blows from the side.

The bag does not guarantee complete protection. Accordingly, the first thing to do if the touchpad malfunctions is to look at the condition of this cable.

You can do this at home if you know how, but it’s best to go to a workshop.

Complex damage

If the touchpad is damaged, try other connectors and the keyboard in the laptop. If they work strangely, the problem may be with the motherboard.

Thus, you need to send the device for diagnostics.

Repair

In case of mechanical damage to the touch panel, there is no other option but to go to a service center.

If you can't afford it yet, connect the mouse to your laptop.

True, this option may only be suitable if only the touchpad is acting up, and not other elements in addition.

Of course, before you give your laptop for diagnostics, carefully inspect it yourself so as not to overpay to specialists.

However, be careful - amateurs are unlikely to be able to repair a laptop; they can only cause the performance of the entire device to deteriorate.

The service center will inform you about the cost of repairs. If the problem is only in the cable or other elements, the price of the work should not be high.

The most expensive work is to restore or replace the motherboard.

Prevention

To avoid having to worry about the touchpad in the future, try to adhere to the following rules:

• Transport your laptop carefully to avoid mechanical damage.
• Avoid eating over your laptop to avoid spilling liquid on it.
• Do not touch the touchpad with greasy, dirty hands.
• Clean the touchpad regularly to remove dirt.
• Update software and device drivers. Especially if you just reinstalled your operating system.

Bottom line

In fact, if the touchpad does not work on a laptop, there are only a few reasons for the malfunction:

• software settings failure;
• outdated touchpad drivers that conflict with the operating system;
• disabled touchpad;
• mechanical damage to both the cable and the motherboard.

Regarding the software, you can figure it out yourself. Just update everything and check the settings. Mechanical faults can only be dealt with by a specialist. service center.

As a rule, minor repairs do not take much time, and the cost is also quite affordable. The situation only gets worse if the motherboard and other components are damaged.

Why the touchpad doesn't work - solution

Why the touchpad on a laptop does not work - The main reasons and their solution

Touchpad(English touchpad - touch pad), sensor panel - pointing input device, special pad, sensitive to touch. A touchpad is typically used to control a "pointer" by moving your finger across the surface of the device. In terms of its properties, the touchpad performs the role of an ordinary computer mouse.

You can control the cursor by moving your finger over this panel. To run the desired program, or open a file, you just need to click on the touchpad.

Benefits of a touchpad

• The touchpad is built directly into the laptop, so the absence of a mouse (or its “slowness” or “freezing”) is not a problem;
• no wire needed to connect it;
• convenience when working on weight;
• do not require a flat surface (unlike a mouse);
• do not require a lot of space (unlike a mouse or graphics tablet)
• the location of the touchpad is fixed relative to the keyboard (unlike the mouse);
• To move the cursor across the entire screen, just a small movement of your finger is enough (unlike a mouse or a large graphics tablet);
• controlling the cursor using the touchpad does not require special skills or getting used to;
• Using one touchpad (without touching the buttons) you can perform some of the manipulations of the left mouse button:
  • short touch - click
  • double short tap - double click
  • incomplete double tap followed by movement - moving an object or highlighting
  • separate areas of the touchpad (bar on the right and top/bottom) can be used for vertical and horizontal scrolling.
• The touchpad is reliable due to the absence of moving parts;
• the presence of a flat surface and large space is completely unnecessary;
• a slight movement of your finger makes it possible to move the cursor around the entire screen;
• using one touchpad you can simulate pressing the left and right mouse buttons;

Touchpads of Apple, Asus laptops, as well as almost any from Synaptics (using separate program) can simulate pressing the right button and the wheel without using additional buttons:

• scrolling - tap with two fingers and move
• right button - short press with two fingers (three for Asus)
• increase/decrease - stretching/contracting two fingers on the touchpad surface relative to each other
• flip - changing the plane of the position of two fingers on the touchpad in the required direction
• swiping - lightly touching in a movement from left to right or vice versa with three fingers

There are also various gestures that use four fingers.

The touchpad is disabled on a laptop using a keyboard shortcut Fn(next to the Ctrl button) + F10 (or + one of F1 to F12). On some laptops, the touchpad is disabled with a special button (for example, Acer Aspire 5738G).

Cons of the touchpad

• Since it is located directly on the keyboard, it is easy to touch it with your hand and perform the wrong operation.
• The touchpad has a low resolution, which makes it difficult to work where more precise movements are needed (for example, in touchpad graphics editors)

The size of the touchpad depends on the size of the laptop. The larger the laptop, the larger and more comfortable the touchpad.

The touchpad can be found by touch, without having to take your eyes off the screen. To provide such an opportunity, a number of manufacturers began to use materials that differ in texture. In particular, the Lenovo series has a small rubber protrusion that limits the sensitive area. Thus, even a light touch allows you to confidently find the border of the touchpad.

A number of models use a solution in which the keys on the touchpad are not physically separated. Instead, the laptop has a monolithic block, the edges of which are treated as independent keys. At first glance, this is convenient: there are fewer cracks in which dust and small debris can accumulate. But in reality, there is also reverse side similar design. It has been established that there is a subconscious desire to press not on the edge of the block (which is required), but to use its central area. At the same time, the middle of a monolithic block is usually simply not sensitive to pressure. As a result, the press can be unsuccessfully repeated several times until the user realizes to move his hand closer to the edge.

Another disadvantage of this design is the inability to determine with a quick touch which key will be pressed. The user has to visually control this process, which slows down the work speed. In addition, with such a shift of gaze from the screen to the touchpad and back, attention will inevitably be scattered.

In general, when compared with a mouse, the touchpad loses and the only good thing is that you can always connect a mouse to the laptop.

The touchpad is easy to use and does not require any special care. Occasionally, approximately once every six months, it is recommended to check the touchpad for accuracy of movements and if the accuracy deteriorates (movements are more abrupt or abrupt), clean the touchpad. The touchpads are very well protected from dust and moisture (including water), as well as from foreign objects getting inside the touchpad. The touchpad is very reliable and rarely breaks; it is very rare for a new touchpad to break within five years of operation.

In most cases, the touchpad does not require any special driver to operate. When you connect it to a computer, it is recognized as an ordinary “mouse”, and when using the USB interface, it can be connected and disconnected “hot”, i.e. There is no need to turn off the computer.

When purchasing a laptop, it is assumed that it will be used in various conditions where using a mouse is inconvenient and sometimes impossible (for example, on a train or in a car. Therefore, when choosing a laptop, you should pay great attention to the touchpad. Let's look at a few simple rules regarding the touchpad, which should guide you when choosing a laptop:

• The touchpad should be positioned so that you do not touch it while performing other operations (for example, when pressing buttons on the keyboard). It is usually located in the center of the keyboard under the buttons.
• The larger the touchpad, the better, but it should not interfere with pressing the keyboard buttons.
• The touchpad must be protected from accidental touch. Usually it is slightly recessed into the laptop body.
• Also pay attention to the mouse control buttons. They should be comfortable and press with little effort.

If the touchpad on your laptop does not work

Let's look at some touchpad problems.

The touchpad works, but not well

How this is bad: difficult to place the pointer at the desired point, the cursor does not obey, jumps around the screen, moves too slowly or too quickly, jumps at random, etc. The most common reason for this is “food is served.” You ate, didn’t wash your hands, put a couple of oil stains on the touchpad - and the touchpad doesn’t work. We soap the cotton swab a little and clean the surface of the touchpad, then wipe it with a damp cloth and wait until it dries.

The touchpad is clean, but still unresponsive. They probably washed their hands and forgot to dry them. The touchpad must be used with dry, clean fingers. If this is the case, then your current sensitivity settings may not be suitable for you. We go to the control panel, find the “Mouse” item there and play with the settings until the touchpad works as it should.

If the touchpad itself works, that is, the cursor responds to touches, but various gadgets do not work, for example, scrolling on the touchpad or press area does not work, then the reason for this behavior is software. First you need to install or update the driver from the laptop manufacturer's website, and also install special software to configure the touchpad.

The touchpad doesn't work at all

What to do if the touchpad on ASUS laptops does not work or cannot be disabled via FN.

There are many reasons why the touchpad on a laptop does not work. Although in most cases it is simply turned off. Try a hotkey combination Fn+F5-12. Different laptops have their own combination, look at the F keys with numbers, one of them should have a touchpad on it. In our case, the combination is Fn+F7, and the icon is in the form of a panel along which you move your finger.

Second option, the touchpad is disabled by software. Look at the status of system utilities responsible for the operation of the equipment: usually in the tray (lower right corner of the taskbar) there is a program icon that allows you to quickly disable wifi, Bluetooth or the touchpad. You can also visit Device Manager.

If programs work, but the touchpad does not work, you will have to dig deeper. The touchpad is in contact with motherboard through a cable, which is fixed in a special fastener. A laptop is also a mobile phone to transport it. During transportation, it is subject to shocks, vibrations, shaking, etc., as a result of which the touchpad cable lock may open or break off. You can disassemble and check the contacts yourself, or it’s better to go to a laptop repair shop.

Hardware and mechanical damage

If the touchpad on a laptop does not work, and in addition the keyboard or USB ports are moping, then the problem is with the motherboard. It is necessary to diagnose the laptop in a service center, it is necessary to check its functionality south bridge and controllers. There is only one way out - a direct route to laptop repair.

Mechanical damage to the touch panel cannot be treated. They hit him with their fist in the heat of the moment, and after that the touchpad doesn’t work, you’ll have to change the panel. And in general, blows to the laptop usually hit the wallet. If only the buttons are pressed in, then all is not lost. Minor repairs are usually the way out - disassemble the touchpad, return the keys to their original position, glue the fasteners, put an elastic band, and everything will be fine.

A special panel on the laptop body next to the keyboard, which is a compact analogue of a mouse. It reacts to the movement of a finger over it, as a rule, there are two buttons (as in a mouse), and a scroll bar on the right. Since the laptop is designed as a portable compact computer, the developers decided to rid it of excess weight and wires by coming up with this.

The problem is that operating system developers, especially Windows, don't tend to think through the details and differences in hardware from different manufacturers. Plus, in our country it is popular to use unlicensed copies, all kinds of repacks, cracks, and modified releases. All this and many other factors lead to the fact that the laptop hardware begins to work incorrectly or simply stops doing so.

Most often problems arise with touch panels, since this specific device is typical only for laptops. Whenever there is a problem, we first turn to the Control Panel, where we often find that the touchpad is not visible in the Device Manager.

device Manager

Device Manager is a section of the control panel that displays all connected equipment and offers options for configuring it. In this section you can do the following:

• view the properties of the equipment and diagnose it;
• update, roll back or remove drivers;
• turn equipment on and off;
• view technical specifications.

Contacting the device manager is the first step when there is a problem with any device, and the touchpad is no exception:

1. If you find hardware with an exclamation mark, it means there are problems with the driver.
2. If it is not there at all, then the touchpad is probably simply disabled.

Such problems usually arise when installing a new OS on a laptop or after updating to the latest versions. It happens that laptop manufacturers have not yet managed to create a driver for a new version of the OS, and standard Windows does not work correctly. In this case, you always have the option of rolling back the system. But remember that not only the updates installed on the laptop will be deleted, but also all changes that occurred after the restore point.

Enabling the touchpad

If there is no touchpad in the Manager, then perhaps the system simply turned it off for some reason when installing the software. There are several options for simply turning it on:

If all of the above does not help, you can try enabling the touchpad through the BIOS:

1. Restart your laptop and go into BIOS before starting the OS. There may be a hint on the screen on how to do this. If not, determine this either from the manual for your laptop or through experimentation. This is most often the F2 or F1 key, but it can also be Del, Esc, F10 or some combinations.
2. When Bios starts, go right to the “Advanced” tab, then down to the “Internal Pointing Device” item.
3. Press Enter and select Enabled.
4. Go to the “Save&Exit” tab and exit the BIOS saving the changes.

After this, Windows will boot and the laptop should see the touchpad. If it is still not there, then there is a problem with the driver.

Driver update

If after turning on the touchpad appears in Device Manager, but with an exclamation mark and still does not work, you need to reinstall the driver. First, try using those that are already in the system:

Check if the touchpad is displayed correctly in the Manager. If not, then you need to download the driver yourself from the manufacturer’s website. As a rule, on such sites it happens automatic detection your version of Windows and the required driver will be offered. Otherwise, find the driver for your laptop model and the required OS version yourself. It’s better to go to the website of the laptop manufacturer, rather than the touchpad itself, it will be easier to find there.

Download the installation package to your laptop, run it and follow the installation instructions of the program. If you downloaded not the installer, but only the archive with different files drivers, then follow the steps described above to update the driver, specifying the downloaded folder as the search location on your computer.

If the Manager again gives you a message that the drivers do not need to be updated, click “Uninstall” in the window, and then “Install”.

After completing all the steps, do not forget to click “Update hardware configuration” if the Device Manager window has been open all this time. Thus, problems with the touchpad are usually associated either with driver failure or simply with the system turning it off. However, if all the methods did not help, and the laptop still does not see the device, then the cause may be a problem with the laptop hardware itself and it is better to contact a service center.