The status has arrived in the destination country. Parcel status. Postal statuses of parcels when tracking. Left the sorting center

Full list deciphering the statuses of international postal items on our website website

Parcel delivered

The entry means that the recipient received the mail.

Parcel returned

The postal item has been received by the sender. The main reason for returning is expiration of the shelf life, also the reason may be incorrect address or the recipient's name.

The parcel is returned to the sender

The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance.

Parcel information received

The sender (seller) assigned the postal item a number (track code) on the postal (courier service) website, but the parcel has not yet been accepted at the post office. It may take up to 10-14 days from the moment of registration until the actual sending of the postal item.

Arrived at destination

The mail item arrived at the recipient's post office (POS). Next, the OPS sends a notice (notification) to the recipient that the item is at the department.
This status means that the recipient can independently contact the OPS to receive the shipment without waiting for a notification.

Arrived at customs

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial shipment, or the fact that there is no customs declaration (incorrectly filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left customs

Parcel accepted

The mail item is accepted for processing at the local post office from the sender (or seller). It is assigned a unique identification number (track code, tracking number), by which you can later track the location of the shipment.

Failed attempt delivery

This entry means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place.
Upon receipt of this status, you must contact the post office delivering the item and find out the reason for non-delivery, or contact the post office communication to receive the shipment without waiting for notification.

On the way - Transit point

The postal item arrived at one of the sorting centers of the transit country for processing and further dispatch to the recipient.

Tracking resumed

For a long time, the statuses of the mail item were not updated, and after this interval the new information about tracking.

Parcel tracking code has changed

The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further sending to the recipient.

Delivery service changed

The mail item has been transferred to another postal service for processing and further forwarding to the recipient.

Arrived at the customs office of the country of departure

After sorting, all parcels are sent for customs inspection, where they go through an X-ray machine.

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that a customs declaration is missing (not completely filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left the parcel collection point

This status means that the parcel has been sent along the recipient's delivery route.

Left the customs office of the country of departure

Customs checked the postal item and returned it to the postal service.

The parcel is preparing to be sent to the destination country

This entry means packaging, labeling, loading into a container and other procedures necessary to send a postal item to the destination country.

Transferred to postal service

The mail item was transferred to the local postal service for processing and further dispatch to the recipient.

Parcel released for delivery

The postal item arrived at the post office, the postman was notified of the arrival of the item for delivery to the addressee.

The entry may mean that a parcel has been sent to the recipient's address for home delivery or a notification has been sent about the arrival of the parcel to his address.

The parcel is being prepared for delivery

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item.

Information about further statuses is not provided

The postal item was sent with a track code (tracking number), which is not tracked at the recipient's territory.

Problems at customs

The postal item is detained by customs authorities to carry out measures to determine the purpose of the postal item.

When receiving goods by international mail within a calendar month, the cost of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, you must pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.

If information about the goods sent by mail is missing or does not correspond to the actual information specified in the customs declaration, then there is a need to conduct a customs inspection and document its results, which significantly increases the time spent on processing shipments.

There is an error in the parcel route, the parcel will be redirected to correct address

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Parcel on the way

Status meaning that the postal item has been sent to the recipient's address.

The parcel has not yet been received from the sender

The seller has registered the postal item on the website of the postal (courier) service, but in fact the postal item has not yet been transferred to the postal service.

Tracking paused

After last update A lot of time has passed in tracking the postal item. And due to this long period, the track code will not be automatically tracked. The delivery service could also inform you that further tracking of the postal item will be stopped after it leaves the territory of the sender’s country and arrives at the destination country.

Generalized status, which may imply return, return, temporary storage and other status.

On the way - Left intermediate point

The postal item is sent from an intermediate postal node and is sent towards the recipient.

On the way - Arrived at the intermediate point

The mail item arrived at the intermediate postal center for sorting, selecting a route and sending it to the recipient.

Export from country of origin

Indicates the actual dispatch of the postal item to the destination country.

The postal item is transferred to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange(MMPO) countries of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the selection and agreement of the most optimal (cheapest) delivery route for your postal item for the carrier. At this stage, neither the sender nor the recipient can track the exact movement of the item over the Internet.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and apply for a search.

Deliveries have now become especially in demand. After all, people are increasingly using online services, in particular, ordering various kinds of goods on online platforms, among which Aliexpress has become the most popular. At the same time, many people prefer to independently carry out tracking throughout the entire stage of cargo transportation.

And this is very correct, because thanks to this option you will be able to find out in time what delays are occurring, what procedures and points, stages of verification are being carried out or will only be carried out.

In general, thanks to tracking you can get detailed information about delivery. However, to do this, you need to know what tracking statuses mean. Only their correct understanding will allow you to benefit from tracking.

When making international deliveries, you can often encounter the status “Export from the country of origin.” Many clients of courier services are interested in what this phrase means. We will consider its meaning within the framework of this article. However, first you need to understand what exporting international mail itself means.

Export is

The word “export” itself comes from the Latin exporto. This same word, in turn, has the meaning of “export of goods and services from the port of the country,” if we talk about its literal meaning. Buyers of these same services and goods will call the country an importer. That is, when tracking a parcel, it is important to correctly understand the statuses:

• Export means that something has gone outside the country.
• Import means that something, on the contrary, arrived in the country.

As you can see, there is nothing complicated here.

The meaning of the status Export from the country of origin

This status is second in order. It is issued at the delivery stage, when the goods are exported outside the sending country. You can also interpret the message this way: there is still time before receiving the goods.

To make it easier, let's look at an example: Ivan bought headphones from Aliexpress and ordered delivery. The product is located in China, but it needs to be delivered to Russia. When, during tracking, Ivan sees “Export from the sending country,” this means: the headphones were exported from China.

The website's online postal tracking service will help you track the status and location of your parcel delivered by Russian Post.

The national postal operator of the Russian Federation "Russian Post" receives, sends and delivers postal items in the territory of Russian Federation and other states. The branches of this national postal operator process the sending and receiving of both domestic and international parcels. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

Features of Russian Post parcel tracking numbers

Russian Post track numbers differ by type of parcel and differ in appearance.

1. Packages, registered letters and small parcels have a 14-digit number.
2. Parcels and packages are tracked using a 13-digit code (4 letters and 9 numbers).

Explanation:

1. • The first 2 letters of the code indicate the type of shipment
   • 9 digits - departure code
   • The last 2 letters are the country of departure of the parcel
2. EMS parcels - track number starts with the letter E

Parcel tracking by shipment type ZA..HK,ZA..LV (Aliexpress)

Thanks to the cooperation of Russian Post this type Parcels from Aliexpress have a simplified registration system, which allows you to send them even faster and cheaper. It is worth considering that this type of delivery can only be tracked within the sender’s country; when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient’s delivery location, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

Parcel tracking ZJ..HK (JOOM)

Parcels with a number containing the letter ZJ at the beginning are parcels from the Joom online store, which also cooperates with Russian Post. This type delivery service is low-cost and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

• Parcel sent
• The parcel arrived at the office
• The parcel has been received by the addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information, the fact that the goods have been sent or have already arrived at the post office will be known.

Problems tracking Russian Post parcels?

Sometimes problems arise with tracking Russian Post parcels. Most often this happens for the following reasons:

1. Not enough time has passed since the parcel was sent and the tracking number has not yet entered the database, since not enough time has passed since it was sent. It is worth remembering that the period can take up to 7-10 days.
2. The sender provided an incorrect tracking number. In this case, it is worth checking the number again with the sender and copying it correctly into the tracking line on our website.

How to track a Russian Post parcel?

Tracking the status and location of a parcel by the postal company Russian Post is extremely simple: to do this, you need to enter the unique track code of the parcel in the tracking line. After specifying the number, click on the “Track” button and find out the most up-to-date information about the status of your shipment by Russian Post.

If you need to save data on several items sent by Russian Post at once, then register in personal account online parcel tracking service website, and track several shipments at once and receive accurate information for each parcel.

In order to determine which post office your parcel is located at, use our

Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is parcel tracking. What does it mean: "Left sorting center"What other statuses are there? If her number is not tracked? About this in the article.

Post office

The Russian postal network operator and backbone enterprise is Russian Post. What does it mean: "Left the sorting center"? Senders or recipients using postal services often encounter this status. If a client sends a parcel, letter or parcel, the shipment is assigned a special track number. You can use it to track your location.

Russian Post offers its customers various types services (reception, processing, transportation, delivery, translations), exchange of written correspondence, international mail. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and utility payments, signs and distributes periodicals. "Russian Post" is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells wholesale and retail various goods.

Many people are interested in: does mail work well? What does it mean: "Left the sorting center"? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. "Russian Post", despite criticism of this organization, works properly. Last year alone, it delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The post office receives the most income from the provision of financial services, written correspondence, parcels and EMS shipments. The company's structure includes a central management apparatus, which consists of 22 divisions and 10 macro-regional branches.

Peculiarities

What does it mean: "Left the sorting center"? This is exactly the question that Russian Post clients, all who are recipients, are asking. The sorting center is automated. It sorts letters, parcels, parcels into branches and regional post offices and processes outgoing shipments from all over the country. After the sender has put in mailbox the envelope is taken out, sent to the post office, weighed and stamped with the date. The letters are then taken to a sorting center.

More than a thousand employees work at this enterprise. The center occupies twenty-nine thousand square meters in area, and is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by the index. In addition to letters, parcels, parcels, EMS shipments, valuables, registered letters and shipments, they are processed at the center. Time sorting lasts twenty hours. Three million items pass through the center every day.

Statuses

Status "Left the sorting center" - what does it mean? Before the recipient receives the package, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are placed in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the parcel has been delivered for sorting and distribution. If the item "Arrived at the place of international exchange", it is being held at customs, within the country, or awaiting shipment abroad. The designation "Left the place of international exchange" confirms the export transaction.

What does it mean: “The parcel has left the sorting center”? If the recipient sees this status after entering the identifier number on the website, then the parcel will soon arrive at the post office. The final designation “arrived at the place of delivery” indicates that the recipient should go to the post office and pick up the item. In this case, do not forget to take your passport.

Identifier

If the parcel has left the sorting station, it means that it will soon reach the recipient. The shipment tracking number or postal identifier comes to the rescue. This unique code of numbers, which is assigned to all parcels. There is a domestic Russian track number and an international one. It is usually indicated on the receipt, which is issued after the shipment is registered. If the parcel was sent after purchasing an item in an online store, the client is sent an identifier with which you can track the shipment.

To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click “OK”. After processing the information, the user will see information about the status of the shipment. If the status “Lviv. Left the sorting center” does not change for a long time, it means that the parcel is already in If the information has not been updated for a long time, the shipment may have been waiting for the recipient for a long time.

How long does it take?

What does it mean: "Processing. Left the sorting center"? If the recipient, after entering the unique ID number, finds such an inscription, this may mean that the parcel is still in the center or was recently sent. Parcels in Russia take about two weeks, depending on distance, weather conditions and other factors.

Letter

What does it mean: “The letter has left the sorting center”? This status sometimes means that the information on the site has not been updated for a long time. At the center, operators receive incoming letters, read the barcode, and register them. All data is uploaded to the official website of Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express items and parcels are distributed between workshops. Sorting process but not completely. Staff scan each correspondence manually and log it.

Package

What does it mean: “The parcel has left the sorting center”? This status often indicates that it has been sorted and has been sent to its destination. In Podolsk, parcels are distributed among six automated lines. The first one is used for international shipments, the second is for small cargo, and the rest are for regular parcels. Parcels are loaded manually, parcels are scanned and sorted automatically. In addition, they are checked for the presence of explosive substances.

Russians in lately People are increasingly ordering goods from other countries, especially on popular sites such as Aliexpress, Buyincoins and Ebay. It also happens that someone has relatives or friends abroad, and they send gifts or simply parcels to you in Russia. Delivery of goods throughout our country is carried out by Russian Post or other postal companies, and within the sender’s territory the goods are transported by local carriers. When approaching the recipient, the status of the shipment changes, which is displayed in the online parcel tracking service. In the article we will tell you what the status “export from the country of departure” and all the others mean, as well as what to do if the parcel is missing or “stuck” somewhere.

Through what services can you track postal items?

The most widespread and popular service was created by Russian Post, it is called “Russian Post. Tracking postal items.” There you need to enter the parcels and confirm that you are not a robot. The system will show where the parcel is currently located. But, unfortunately, recently, on the same Aliexpress, parcel numbers have begun to be issued in such a way that it is impossible to track them through the Russian Post website. You can use others instead.

So, there are websites for tracking goods specifically from China, since a very large number of parcels are now coming from there. It’s called Track24 and is located on the website of the same name; there are also 17track and ALITRACK. The last 3 do not request verification of the robot, but immediately search for the location of the parcel using the entered postal item number. The 17track service also shows the approximate date of arrival at the recipient's post office.

If an item has disappeared from the tracking service or is stuck somewhere at one point for a long time, then it is possible that they forgot to add it to the program and you will no longer be able to track its movements until you receive a notification from the post office that the package has been delivered. In this case, you can write to the seller, attaching a screenshot from the Russian Post service. Tracking mail items or any other service that shows the problem. After the delivery period has expired, the seller, with your consent, or you yourself can extend the delivery period or return the money for an obvious reason. Money is usually returned quickly (within 3-5 days) to the card or account from which the payment was made, although not the first time. Sometimes the seller has to write several times to get the money back, or even contact the support service, because the seller does not make contact. It also happens that the money is returned or the product is ordered again, but the one that was lost arrives.

Preparing for shipment

This means that a package consisting of one or more items is being assembled or already completed and prepared for shipment. The preparation process also includes paperwork and labeling of parcels. Also at this stage, the seller checks whether payment for the purchase has been made and passed.

"Export from country of origin"

This is the second status that the parcel acquires during transportation, unless otherwise provided by the seller or transport company. “Export from the country of origin” literally means export from that country. This means that the parcel has a long delivery journey ahead.

The time given to deliver the goods to the buyer usually begins to count from the “export from the country of departure” status. How long to wait for a parcel is often written when placing an order: some goods arrive within 30 days, and some within 90. Therefore, you should carefully read the delivery conditions when placing and subsequent payment for the order. If the parcel is sent by your friend from another country, then the wait is much less; these usually arrive in 10-20 days.

Arrival at destination country

When export from the country of departure is completed, i.e. the goods have left the seller’s country and crossed the border, the status of the parcel changes. There can be 2 options: either the goods immediately end up in the capital’s sorting center, or they will be located in a border, but already Russian city, next to the border that they crossed. One way or another, it will have the status “arrived in the territory of the Russian Federation” or “imported to the country of destination” in tracking services.

Arrival at the sorting center

Sorting centers are huge premises in a large city into which parcels and letters are received for further distribution and sending to smaller points or regional post offices. When a product is exported from the country of departure, it has already been determined where it will go next, to which city, sorting center and post office.

At the sorting center, parcels are processed automatically, since it is almost impossible to process a huge number of boxes and packages manually, so it is important that the index is written correctly (the address is not read here), otherwise the parcel will go to another place.

Arrival at the pick-up point

When the purchased product has gone through all stages of transportation, it arrives at the post office closest to the buyer. Within a few days, postal employees issue a receipt notice and deliver it to the recipient's mailbox. If the addressee does not arrive within a week, a second notice is issued. A parcel that has been lying unclaimed for a month is sent back.

If a person tracked the parcel through online services and saw that it was there, he may not wait for a notification, but come to the post office with the shipment number and, having named it and presenting his passport, receive a box with the purchased goods.

If he missed all the notifications and did not monitor the status for a long time, then when trying to understand where the parcel is, he may see the status “export from the country of departure” again, but now this country will be Russia, which means the purchase has been sent back. Only a dialogue with the seller will help here; he can stop the return shipment or send the goods again. But not all sellers agree to this, so if you are waiting for a parcel from abroad, do not rely on notifications from the post office, but check the location of the goods yourself.