A guide to writing texts for online stores. Letter templates and standard phrases in English used when shopping on eBay, Aliexpress and other online stores Beautiful your message order or question
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City: Odessa. We ship goods to any country in the world.
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Rules for ordering products:
1.To order goods from the store, you must ask your question correctly.
- In the letter, please indicate the name of the goods and quantity. Based on the information received, we will calculate your discount. Save your own and other people’s time; incorrectly formatting a request leads to misunderstanding.
2.To order goods from foreign stores, you must correctly specify your request. The rules are written
3. An individual shape for weights is our milling work based on your drawing or sample.
- To order a custom sinker mold, you must complete your request correctly. Rules for placing an order are described Here I strongly ask you not to ask questions about how much the uniform for razbobnye Cheburashkas 1 to 60 grams will cost. We do not understand what the step between the scales is in this question, how many pieces of weights should be in one form, what kind of weight or logo you want on the weights.
When writing letters to colleagues, clients and partners, the question often arises of how to formulate this or that idea in a business style. How can we say that we don’t like something - or, conversely, that we like it? How do I report an issue or opportunity? How to invite the recipient to meet or call? How to mention possible sanctions?
It is for such a case that we have compiled a small dictionary of business phrases. Use it and your style will be quite formal and your wording will be varied.
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Let's start with our goal |
We start with the recipient's interest |
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"Why did you come" |
Obviously |
"Streamlined" |
Problem |
Opportunity |
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I am turning to you with a request for... I inform you... I would like to inform you that... I ask (you) to allocate funds... I ask (you) to consider the possibility of allocating funds (authorize the allocation of funds, (give instructions on the allocation of funds)… Due to the emergence of new circumstances affecting the implementation of the project, I would like to agree with you on changes to the schedule (budget)…. Please provide assistance... I ask for your assistance in... I remind you (we remind you) about... Please eliminate the backlog (debt) |
I consider it necessary to discuss with you... I want (want) to agree with you…. We invite you to discuss and agree on future plans... I ask (you) to consider the possibility of assisting in the implementation of the project... I provide (you) information (information) about... I inform (you) about... Let me inform you about... I am contacting you in connection with... |
I draw your attention to difficult situation With … We are forced to inform... We would like to inform you about... We hereby notify (you) of... Authorized to inform... I consider it necessary to draw your attention to (draw your attention to...)... We are contacting you due to difficulties... We offer assistance in solving the problem... Knowing about your concern about the problem..., we are ready to offer a solution... As you know (the following is a description of the problem)... Guided by the interests of the enterprise, I draw your attention to... |
I am turning to you with an offer... I ask you to consider a proposal that will allow... We offer you a unique opportunity to increase your sales... We are glad (we have the honor) to offer (you)… We are pleased to announce the opportunity... We would like to draw your attention... We inform you about an extremely favorable situation with... and invite you to take advantage of this situation for... |
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Specific actions |
I propose to approve 10/12/2013 as the planned date for completion of construction and make the necessary adjustments to the list of activities... Please instruct the company's finance department to allocate... and pay all previously received invoices for... I propose to entrust the ABC department with preparing proposals for organizing... I ask (request) your consent to….(Your assistance in…, Your instructions….) I earnestly (urgently, as an exception) request... We ask you to take (energetic, decisive, effective) measures to…. We demand that... take immediate action... Please clear the backlog (debt)… Please send your representative... |
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| Conclusion |
I assure (we assure) you of the effectiveness of this proposal and I count (we count...) We are waiting for your decision... We are waiting for your decision so that we can promptly prepare the documents... We hope for a speedy consideration (full satisfaction) of our request (claim)… We hope that the issue will be resolved and we will not have the need to apply sanctions... We hope that the above arguments will convince you of... and we are waiting (we are counting on)... We count on your interest (indifference, active position on the issue, willingness to eliminate shortcomings...) and look forward to your suggestions... We are confident that your participation will significantly improve the situation with... and achieve... We thank you for your assistance and look forward to further fruitful cooperation... C ãîòîâíîñòüþ îòâåòèì íà Âàøè âîïðîñû… We will be glad to see you among our clients... |
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Additional wording
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Greetings |
Farewell, the final formula of politeness |
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Dear Ivan Petrovich! Dear Mr. Minister! Dear friends! Dear colleagues (partners)! Dear...! |
With (deep, abiding, extreme) respect (honor)… With gratitude (appreciation) and respect... With wishes for success (all the best)…. Looking forward to fruitful cooperation... |
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Opening phrase – for responses to requests |
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Thank you for your interest in (you showed in ....) In response to the request we received about... we inform... We confirm receipt of your order from... (on...) and inform.... In accordance with your request (instructions), we inform (provide an opinion)… In continuation of our correspondence about... we are sending you an offer... |
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Gratitude |
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Sincerely (on behalf of..., on behalf of...) thank you... We express our gratitude (appreciation)… With sincere gratitude we inform... Thank you...We would like to thank... |
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Download our “dictionary” and use ready-made wording!
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Mention of sanctions |
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We will be forced: apply to the judicial authorities (court) initiate legal proceedings refuse further cooperation review plans (conditions) of cooperation raise the issue of penalties (termination of cooperation and search for a new supplier) raise the question of the feasibility of further cooperation resort to the sanctions provided for in the treaty declare our intention to seek (demand) ... declare disagreement with the facts... LETTER OF REQUEST A letter of request is perhaps the most common form business correspondence. The number of situations that necessitate making a request on behalf of a legal or individual, cannot be counted. This obtaining information, product samples, coordination of actions, motivation to take any action, etc. The composition and structure of a request letter is not much different from the standard ones (see Business letters. Formatting rules. Letter structure). As a rule, text of the request letter consists of two parts: 1. Introductory part, where the essence of the matter is stated in narrative form, the motives and reasons for making the request are explained. The following standard expressions are often used here:
All of the above expressions must be used taking into account the context and speech situation. Almost all standard expressions begin with a derived preposition or prepositional phrase. You should pay attention to the correct use of these prepositions with nouns, which are mainly in the genitive and dative cases. 2. Actually a request. Here the key phrase of the letter includes words formed from the verb ask. Its use is explained by etiquette requirements for business texts and the psychological laws of business communication - a person more willingly agrees to perform an action expressed in the form of a request than in the form of a demand. In some cases, the request itself, expressed descriptively, may not contain this verb, for example: We hope that you will consider it possible to consider our proposal within the specified period. The request may be made in the first person singular (“ Please..."), first person plural (" Please..."), third person singular (in e in that case nouns with a collective meaning are used: " The management asks... ", "The administration asks... ", "The Labor Council asks... ", etc.), from the third person plural, if several nouns with a collective meaning are used ( The administration and the Labor Council ask... ). If the request letter is multidimensional, then the composition of the second part of such a letter may look like this (parts of the composition must correspond to the paragraph division of the text): Please... (Please...) When drafting a letter of request, you should take into account such recommendations: 1. When making a request, emphasize your or your organization's interest in fulfilling it. When formulating a request, the following standard expressions are often used:
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