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The microphone does not work without headphones. The microphone has stopped working. The microphone does not work: reasons, repair, setup. Microphone does not work in Skype or other program

Many people are faced with a situation where the microphone on their headphones does not work, or instead of a clear voice stream it transmits a loud, growing noise. To understand the causes of the malfunction and make repairs, it is necessary to diagnose the system and equipment.

The Internet resource WebcammicTest will help determine the cause of the malfunction. This site will help you find out whether the problem really lies in a broken microphone or whether the problem is due to incorrect settings of your PC system.

In the operating room windows system 7 It is not uncommon for one or more drivers to fail and require reinstallation. If you are the owner of this OS, pay special attention to checking the functionality of support programs.

The verification process is as follows:

  • go to webcammictest.com;
  • open the “check microphone” tab;
  • start speaking into your headset when the green light appears.

If there are sound vibrations on the screen, which are reflected in the corresponding window, it means that the device is in good condition, and its malfunction is due to system settings computer.

Causes of malfunction

Some of the most common reasons why a microphone stops working are:

  • lack of drivers for the system;
  • incorrect connection between microphone and PC;
  • lost settings.

No drivers

The situation when the necessary sound card drivers are installed incorrectly or not installed at all is quite common cause, according to which, instead of distinct sounds, your interlocutor hears only long silence. As mentioned above, this problem is especially acute for owners of the system windows 7 .

In Device Manager, select the “Sound, game and video devices” tab and find your sound card in the list that opens. If this information is missing, or the sound card is detected as " unknown device", this means that the drivers are not working correctly and you need to install new ones by downloading them from the official website.

Switching error

IN operating system windows 7 A problem with the headset may also arise if it is connected to the front rather than the back panel. It is possible that you may have mixed up the headset connectors, resulting in complete inoperability of the headset.

Audio output settings failed

The answer to the question why the microphone does not work may be a failure in the sound card settings system. To test this assumption, in the OS windows 7 Click on the speaker icon in the lower right corner of the screen. In the window that opens, you should see the connected microphone and characteristic “jumps” in the sound diagram. Click on the microphone icon and set the volume to maximum, then click the “Enable” button.

Headphones with a microphone are one of those types of equipment that often fails. If you want your headset to last for a long time– choose proven companies, such as fornication, Sony, Philips, etc. An excellent solution for gamers and simply for lovers of virtual communication, combining quality and relatively inexpensive cost, is the a4tech bloody g500 model. In addition to attractive appearance, the model boasts impressive characteristics that will provide high quality sound to its owner.

When buying a new device, things don't always go smoothly. First of all, you need to listen to how the microphone sounds and what its volume is. Simple instructions will help you connect the correct input and debug the settings.

Correctly connect the headphones to your computer or laptop. If you have two wires connected, then there will be a red socket for the microphone, and a green one for the headphones. If there is only one wire, then simply insert it into the black connector. On laptops, there is usually an earpiece and a microphone above the input.

For professional headphones, you will need a preamplifier. But such models rarely have a microphone. Therefore, if your headset turns out to be studio class, consult with the seller or company representative and find out if you need an adapter.

Go to Start – Control Panel.


Find the line “Hardware and Sound”, click on it.


A new menu will open in front of you. Select “Sound”.


In the window that appears, click on the “Record” tab. Very important: if you do not see a connected microphone in the window, then most likely the device drivers have not been installed. Update your audio drivers, then manually search the Internet for drivers specifically for your headset model. If after this the device is not displayed, check that the connection is correct.


Select the microphone and click “Properties”.


In the new window, select “Listen”, then check the box next to “listen with of this device" Confirm by clicking “OK”.


Now you can hear yourself and analyze the sound quality of your microphone. If you are satisfied with everything, the setup is complete. If not, go to step 7.

To increase or decrease the microphone volume, as well as adjust the noise, go to the “Levels” tab. The topmost line with a slider allows you to adjust the volume. Bottom gain, which can suppress or reduce noise, be careful when adjusting this option. Confirm your choice by clicking on the “OK” button.


Your headphone microphone is now tuned and ready to use. Don't forget to update your sound card drivers on time.

You can learn several new ways from the video:

You want to listen to music, but there is no sound. You need to speak a text, but the microphone does not work. Headphones may not turn on either. All this, of course, is very annoying. However, there are simple problems that can be fixed without special knowledge.

Sound doesn't work

The sound may sometimes turn off without visible reasons. This has not happened on Windows 7 for a long time, but versions 8 and 10 of the system suffer from this after updates. In addition, the operation of the driver may be disrupted. It is this version that we will consider as the most common.

So the sound doesn't work. You have already noticed the “Speakers and Headphones” icon; it is not crossed out, that is, there should be sound. The next option you should try if you are using Windows 8 or 10 is diagnosing audio devices. It's very simple: you just need to right-click on this very icon and context menu Select "Detect audio problems." Most likely, there will be no result, but you never know.

Checking and updating drivers

If no sound problems are detected and the system is still silent, you need to check the drivers. Most likely, if you have Windows 8 or 10, the system automatically downloaded the updated version of the software, but it did not fit. If you are working with Win 7 OS, most likely there was a problem critical error system affected by the audio driver.

In any case, we need to enter the “Device Manager”. In Windows 7, to do this, click on the "Start" button, and then "Control Panel\u003e Sound, video and gaming devices" In Windows 8 and 10, “Device Manager” is easiest to find by searching, and selecting a partition is done in the same way. In it you need to pay attention to whether the driver is installed. Everything is simple here: if the device name is highlighted in yellow exclamation point or has the signature “Device supporting High Definition Audio“, this means that the drivers were not found at all or the system did not recognize the audio card and installed what was on it.

To find a suitable driver, you need to go to any Internet search engine and write the name of your laptop model or mother card and then write Support or Driver. Most likely, this will be enough, but if what you are looking for is not found right away, you can go to the website of the laptop or motherboard manufacturer.

Drivers usually have the extension .exe, so they are installed as regular program, after which the system should be rebooted.

Important. If you couldn't find drivers for versions 8 or 10 of the operating system, that's okay. Download software under Windows 7, install in compatibility mode and use it to your health. The main thing is that the bit depth matches (x64 or x86).

In addition to driver malfunction, sound may also be absent due to the audio card being disabled in the BIOS or, for example, turned off Windows service Audio, which can be enabled through the “Administration” section.

Microphone or headphones don't work

Since both of these devices belong to external audio peripherals, the methods for dealing with problems are similar. First you need to find out whether the gadgets themselves are turned on, that is, whether all the buttons are pressed, whether all the sliders are set to the “ON” position. The second point of our program is to check whether the plug is inserted into the correct socket and whether it works. If you work on a laptop rather than a desktop, go to Control Panel > Sound and run a device scan.

To do this, right-click on the selected device and select “Check”. She showed that everything is in order, but there is still no sound in the microphone or headphones? This means, most likely, the problem lies in the plane of the hardware.

However, if we are talking about a microphone, then a lot is decided here correct settings. In order to evaluate whether your microphone is configured correctly, you should go back to “Control Panel”\u003e “Sound”, select “Recording” and “Microphone”, and then click the “Properties” button. You should check all the tabs in the window that appears: “General”, “Listen”, “Special”, “Levels”, “ Additional features microphone", "Advanced".

In the same way, you need to check whether all the necessary options are enabled in the sound control panel. It may be developed by different manufacturers and, accordingly, look different, but the essence is the same: the microphone or recording devices must be turned on.

If you come to the conclusion that everything should work, but there is still no sound from the microphone or headphones, then the problem is most likely in the drivers for the sound card. We have already looked at how to update them.

A headset is defined as headphones (otherwise known as headphones) combined with a microphone. This is a widespread communication system accessory, the characteristic feature of which is the presence of elements that allow it to be attached to the owner’s head. In some cases, it is possible to attach the microphone to the user’s clothing. Structurally, the combination of headphones and microphone can be additionally equipped with a volume control, microphone amplifier, as well as a connecting cable or wireless transceiver for communication with the sound source. Development digital technologies contributed to the emergence of miniature headphones with high quality sound reproduction, which led to widespread use of the headset by the youth segment of the market.

Classification

The headset is represented very widely on the world market. However, most of its varieties have a narrow professional purpose. Such devices include, for example, control rooms and aviation headsets, which are mainly produced in small quantities. But in this material We will consider the repair of microphones of mass-produced models intended for a large number of users, many of whom do not have professional skills in handling such devices. They can be divided into several groups:

  • headset for IP telephony (A4TECH Bloody G500, etc.)

In addition, such an accessory can be classified By:

  • number of channels - mono or stereo;
  • method of communication with the sound source - wired or wireless (for example, radio or bluetooth headphones);
  • microphone location.

Regardless of the type of headphones, The microphone in the headset can be located:

  • on a rigid or telescopic rod, which is attached to one of the cups or directly to the headband of phones, such as gaming headset Razer Kraken Pro;

  • in one of the ear cups;
  • in the volume control housing, attached to the cable connecting the headphones to the sound source.

In addition to the listed options, you can find a headset on the market in which the microphone is attached to the owner’s clothing using a pin, clip, etc. Such devices are usually used in cases where it is necessary to hide the presence of a microphone.

Like any miniature electronics, microphones are prone to failure. At the same time possible malfunctions conditionally divided into two categories: first - the microphone on the headphones does not work when turned on for the first time; second, the microphone suddenly stopped working.

Microphone does not work when first turned on

The first time you connect the headset to personal computer(PC) an inexperienced user may encounter the fact that the microphone, instead of transmitting voice information, just makes a buzzing sound or is completely silent. This effect usually occurs due to:

  • lack of necessary drivers in the operating system (OS) of the computer;
  • incorrect connection between the headset and PC;
  • Incorrect PC settings.

Checking the headset

Troubleshooting this type of problem on new headphones begins with testing the headset for performance. The primary check is to inspect the correct connection, that is - The colors of the accessory plugs must match the colors of the connectors on the PC. In this case, the pink input corresponds to the microphone, and the green input to the headphones.

Advice! The microphone may not work if headphones are inserted into the jacks located on the front panel system unit. Sometimes reconnecting the gadget to the input holes located on the back wall of the system unit helps to eliminate this problem.

If when connecting a headset technical problems not identified next step will programmatically. To do this, go to webcammictest.com, then open the “Test Microphone” tab and, after the green indicator appears, say a few phrases into the microphone. If on the PC screen an image of sound vibrations will appear, this means the headset is working properly and you can start setting up the software (software). Otherwise, there may be a defect in the product during production, and if the device is on warranty service, then you should contact the appropriate center.

Software errors

One of the most common reasons for not being able to use the headset is absence or incorrect installation necessary drivers computer sound card. You can fix the problem by downloading them yourself from the official website or entrusting this process to the system. For automatic update You should follow this procedure: in the “Start” → “Control Panel” → “Device Manager” section, click on “Sound devices”, where you identify your sound card and select the “Update drivers” action.

If the headphones work normally, but the headset microphone does not turn on, then it is not connected to the operating system. The reason for this may be settings failure in Windows 7. Check and fix it as follows:

  • click on the speaker icon, which is located in the lower right corner of the screen;
  • in the dialog box that opens, select the “microphone” icon;
  • set the maximum possible volume and press the “Enable” button.

If the dialog box does not open, then you will need to configure the microphone yourself. This is done in this order:

  • in the “Start” menu, select “Control Panel”;
  • in the window that opens, find the “Sound” section and install the default device;
  • Using the “Sound” tab, adjust the volume and sensitivity of the microphone, and there should be a “tick” next to its icon.

PC users need to take into account that the headset is most often used for communication over the Internet. In this case, the software used also has its own settings. To check your computer and headset you can use, for example, automatic settings of such common programs as Skype or Facebook Messenger.Jack.

Advice! In some cases, a simple reboot of the PC will help restore the headset’s operation.

Computers running Windows 10 are not free from these shortcomings. Most often, this is due to the fact that users find updates on the Internet, after downloading which the microphone stops working. Mostly this happens when using sound cards Conexant, Realtek and VIA. The algorithm for eliminating such defects is similar to that described above.

Connection problems

In addition to the above defects, laptop users may encounter another problem when connecting a headset. Laptops released several years ago were equipped with two jacks - for connecting headphones and a microphone, but nowadays laptops use one jack for connecting a headset. Moreover, if you connect regular headphones to this input, they will work normally. But a headset with two plugs cannot be connected to such a laptop. You need to purchase or make a special one yourself laptop adapter. It includes:

  • TRRS (4pin) Mini-Jack plug;
  • 2 sockets for connecting a telephone headset with two TRS type plugs (Jack, Mini-Jack or Micro-Jack);
  • a piece of audio cable 0.1 m long.

PC adapter

The situation is no better for owners of mobile phones (smartphones). Telephone headsets for them are produced in accordance with the OMTP and CTIA standards, which differ in the wiring diagram of the connecting plug. The difference lies in the different positions of the microphone and ground contacts.

Important! If the connectors of the mobile device and the headset are wired according to different standards, then the microphone will not work when they are connected.

The use of appropriate telephone adapters- “CTIA and OMTP headphone converter”, “miniJack-miniJack FiiO”, etc. Many manufacturers include them in the headset package.

CTIA and OMTP headphone converter

Features of connecting headsets of popular brands

They were equipped with connectors wired according to the OMTP standard (in common parlance - “for Nokia”) mobile phones, released no later than 2011. Headsets are suitable for them Panasonic RP-TCN, Samsung GH59-09752A etc. As for modern smartphones running Android OS, they all have headset connectors, wired CTIA standard(in everyday life - “for Samsung”) and are compatible with devices such as, for example, Beats Tour, Earphone MEP 100 etc.

It should be noted that when connected to a smartphone running Android OS, the headset, which was developed for iPhone 5-8 models, will not work well. The impossibility of using all its functionality is due to differences in the principles of identifying control signals. Mobile devices, made by Apple, work with its own headsets. An example would be headphones . Also, Apple smartphones and tablets are compatible with Marshall Major FX, Monster Turbine Pro Copper and other headsets designed specifically for Apple models.

IN lately appeared on the market Sony smartphones MDR NC-31, equipped with headsets with noise reduction function. These accessories are equipped with two microphones, and to connect them to a smartphone, a 5-pin TRRRS type plug is used. With phones equipped other types of connector, this headset will not work.

The microphone suddenly stopped working

Most often, the headset suddenly stops working (no sound) due to the fact that during operation the connecting cable is constantly twisted. In addition, many users prefer to pull the plug out of the mating device by this wire. Under the influence of such a load, the cable tends to break. Mostly this happens near the plug or in the place where it fits into the microphone. Less commonly, the wire breaks away from the contact elements to which it is soldered. The best way to fix these problems is by replacing the connecting cable.

Important! It happens that the microphone itself fails. It cannot be repaired and must be replaced.

Replacing a microphone or other elements electrical diagram telephone headset can be done independently. Notable for their simplicity, these works will require the utmost care and attention from the performer. Almost all parts of the headset are characterized by small sizes and increased fragility of structural elements. If at least one of them breaks, then it will be almost impossible to restore it and you will have to replace the entire broken part. Therefore, dismantling the body parts of the headset must be done very carefully, without making sudden movements.

To summarize, it should be noted once again that repairing a device such as a microphone in a headset is, in principle, impossible due to the jewelry and inexpediency of the work. But such breakdowns are extremely rare. Mostly, interruptions in the operation of the microphone occur due to broken contacts directly on the gadget, non-working connectors on a PC or phone, as well as as a result of incorrect software settings. And these troubles, as mentioned above, can be completely eliminated with your own hands.

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If you have headphones with a microphone, but the microphone does not work after a simple connection, then use these tips.

It's quite easy to do it yourself. Let's start with the fact that the first thing you need to do is plug the plug into the connector that matches the color.

In this case, quite often a dialog box will pop up, notifying you that the device is connected. Pay attention to which icon is next to the connector you are using. There should be a “microphone” opposite the socket; if there is another device, you need to select it manually.

If the dialog box does not appear, then you need to configure the microphone yourself. To do this, in the menu " Control Panel"find the section" Sounds and audio devices" In this section on the tab " speech» select the default device. There you can also check the microphone parameters and adjust its volume and sensitivity. If, after all the steps taken, it does not work, it is worth checking whether it is enabled in the system.

On the " Volume"there is a button" Additionally", through it you can find the menu " properties", which contains information about connected devices. If a microphone is connected, there should be a checkmark next to it. It is worth noting that if the microphone does not work when connected to the connectors on the front of the computer case, do not despair and try using “ nests» on the back of your system unit.

A microphone is most often used for communicating over the Internet. For this purpose, in addition to the device itself, special software is used. It should be noted that they have their own settings, and before taking a perfectly good computer for repair, try several programs. In one of the most common programs for video and audio communication, Skype, there is automatic setting, using which you trust the program to configure your speakers and recording device. In addition, it is possible to make a test call to check the quality of the connection.

Sometimes a simple reboot of the computer helps. In addition, it is worth checking on another device, such as a laptop. Also in the already familiar tab " Sounds and audio devices"There are diagnostics that help not only connect the microphone, but also configure it for yourself.


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