What is the tele2 subscriber service number? Tele2 help desk. Communication in roaming

Tele2 USSD commands are special combinations of numbers that allow you to interact with the television system. Through system commands, the subscriber can perform any actions with his number. For example, enable and disable various options, change tariff plans, monitor your account status, check package balances, etc. The Tele2 television system has an impressive USSD list, we will tell you about the most necessary and useful ones in this review.

Tariff and service management

Tele2 USSD commands for checking the tariff status allow you to control the availability of connected services. By sending such short combinations, the user can familiarize himself with his current TP in all details:

• * 107 # – information about the tariff plan;
• * 108 # – name of the TP;
• * 146 # – information about tariffs available for roaming connections;
• * 115 # – receiving data about the “Beep” option;
• * 115 * 0 # – request to deactivate the “Beep” option;
• * 118 # – receiving information about the “Beacon” service;
• * 220 * 1 * subscriber number# – adding the interlocutor to the “Black List”;
• * 111 # – receiving information about the “Guide” service from Tele2;
• * 153 # – control over expenses on Tele2.

Short USSD command in Tele2 to check status mobile balance, television system subscribers also need to know. Using such combinations, subscribers can make mobile transfers or, on the contrary, ask other users to add money to their account:

• * 105 # – allows you to find out the account balance. The digital request will be especially relevant for customers using a tariff plan with a monthly fixed subscription fee;
• * 122 * 1 # – activates the “ Trust payment». This service will be very useful in cases where you need to make an urgent call, and the network client for some reason forgot to top up his balance;
• * 123 * phone number # – launches the “Top me up” function. Through of this service, you can ask any interlocutor to top up your balance;
• * 145 # – receiving data about the service “ Mobile transfer" Within payment service you can do anything money transfers. The algorithm for typing a command to execute a transaction is as follows:
• * 145 * recipient's phone number* amount # and “Call” key;
• * 104 # – shows the available amount for making mobile transactions. After sending the USSD, an SMS notification is sent with the amount available for payment;
• * 106 * card number # - used for payments from express cards.

Today, many telesystem subscribers connect additional options to access the Internet. The mobile operator has both 3G and 4G Internet packages in its arsenal. If you are also a fan World Wide Web, then it would be a good idea for you to remember the following digital combinations:

• * 155 * 15 # – activation of the “Internet from phone” package;
• * 155 * 19 # – includes the “Internet Package” option;
• * 155 * 200 # – configures and launches the “Interneta Portfolio” service;
• * 155 * 201 # – activates the “Interneta Suitcase” function;
• * 155 * 161 # – will enable “Internet for a day”;
• * 155 * 171 # – will add 500 MB of traffic;
• * 155 * 181 # – will add 3GB of traffic;
• * 155 * 231 # – activates 5 additional GB of Internet.
• * 155 * 311 # – connection to the “Auto-renewal” service.

Definitely fit everything useful commands Tele2 in one article is impossible. However, in this section we have collected the most useful numbers and telesystem commands:

• * 630 * 1 # - the combination allows you to switch to the “My Tele2” tariff plan;
• * 630 * 2 # – connects the “My Conversation” TP;
• * 630 * 3 # – includes TP “My Online”;
• * 630 * 4 # – launches the “My Online +” TP;
• * 630 * 8 # – activates the “Classic” TP;
• * 110 * 1 * subscriber's phone number# – sending such a request allows you to connect your favorite numbers;
• # # 002 # – deactivation of the “Who called” function;
• * 155 * 20 # – disable the “SMS Freedom” package;
• * 116 * 1 * 0 # – the service request will turn off the “SMS Mania” package;
• * 153 # – will tell you about paid subscriptions.

Below are short service numbers TV systems:

• 600 – voice mail;
• 630 – replacement of the existing TP;
• 637 – extract on “Trust payment”;
• 679 – request for Internet and MMS auto settings;
• 678 – viewing the “Black List”;
• 688 – information on tariffs and services in roaming, ordering additional minutes or options;
• 691 – bonus programs, news and promotions of the television system.

If you need a printout or details of the latest debits from your account, then of course it would be better for you to contact the mobile operator’s office. However, some background information you can still receive it by sending USSD. Often, after sending a request, it arrives on the subscriber’s phone in the format of a message:

• * 201 # – your number mobile phone;
• * 111 # – through this request you will get access to all Tele2 USSD commands. This portal contains all the digital TV system combinations that you may need;
• * 202 # – request for manual settings mobile data transmission.

You may also need reference numbers:

• 692 – balance request;
• 611 – technical customer support;
• 629 – information on payments and transfers;
• 693 – informs about balances on Internet packages.

Often, when using a SIM card from the Tele2 operator, various situations arise when consultation with company employees is required.

This is necessary in a number of cases: to control your expenses, manage previously connected services, or connect new or other situations that require clarification from a specialist.

In order to choose a method by which you can reach the help desk, you need to understand the existing methods that every subscriber can use.

How to call Tele2 technical support

For users of this mobile operator, there is a number subscriber service, thanks to this you can contact a specialist and communicate with him live. So, the phone number is very easy to remember, 611, it is valid in all regions of the Russian Federation.

Also, the operator’s clients do not have to worry about their account balance, since the call is made free of charge.

But there are also phones that you can call from your mobile device, from another mobile operator, or from a landline phone.

Operator cellular communication Tele2 tries to provide its customers with the maximum possible number of ways to call and

consult with a company specialist.

Each region has telephone numbers that are designed to reach users in certain cities. All numbers can be found on the company's public website.

For those clients who are in roaming, there is toll free number+7 95 152 00 611. Therefore, before leaving the country, it is best to save this number in your phone book list. Payment for the conversation will be charged in accordance with the tariff that the subscriber has subscribed to.

How to connect to Tele2 help desk from mobile

In order to reach and communicate with a company employee, you need to call 611. After the connection has occurred, you need to press the number 0 on the keyboard of your mobile device.

It is also worth remembering that sometimes the voice menu prompts are quite effective, which allows you to quickly get an answer to the desired question.

The advice regarding the voice menu is quite useful, since you need to remember that the help desk has a limited number of staff, so waiting for personal communication can take quite a long time.

In order to make a call to the Tele2 help desk from a landline number, you need to use the number 8 80 0555 0611. Landline phone It has been used by our population for a long time, so finding it or a payphone is quite easy.

This method is certainly good, but you can use it only in the territory where your tariff plan is valid. The amount that will be withdrawn from your account is calculated in accordance with the tariffs associated with the SIM card of the user who requires the information.

When calling the Tele2 help desk from other operators (MTS, Beeline, Megafon and others), the number 8-80-0555-0611 is also used.

The call is charged according to the tariff plan; it is also worth taking into account your location (i.e. what region). This method is convenient in cases where it is not possible to use a landline phone, and you only have at hand mobile device with a SIM card from another mobile operator.

Today we have to get acquainted with the Tele2 company. Communication with the operator is supported in many ways. But which ones exactly? How can I call or send an email to the service? technical support companies? Why make calls to your mobile operator at all? All this is important to know and understand. After all, only then, if necessary, will you be able to maintain contact with Tele2 without problems. Bringing your idea to life is not as difficult as it seems. Modern subscribers are offered a variety of communication contact options. Some of them require an Internet connection. But mastering all the proposed techniques is quite easy.

Why call

Many people have already connected to Tele2. Communication with the operator is something that many people are interested in. After all, sometimes technical support can help if you have questions regarding the goods and services that the company offers. So why do you need to know the numbers and other contacts of Tele2? You can use them if you need:

• get advice on the operator’s capabilities;
• connect/disconnect services;
• change tariff;
• find out the current tariff plan;
• get information about problems on the line;
• complain about the operator’s work (praise too);
• ask for advice regarding connecting to some services from Tele2.

There are many reasons to get in touch. But how can this be accomplished? What opportunities does Tele2 provide? Communication with the operator can be maintained using different methods. Choose the one that suits you best!

From mobile

There are many options for solving the problem. For example, you can make a call from a mobile phone. And absolutely free. Each mobile operator has its own own phone technical support. That's what we need!

How to call Tele2 absolutely free from a mobile phone? To do this, you can use the combination 611. Dial the number, then press the “Call” button. This is the simplest and most popular method used by subscribers. Using this number you can get advice or connect/disconnect certain services.

Remember, the call is absolutely free. No matter how much you talk, no one will take it off you cash. You can call at any time! This is how Tele2 easily communicates with the operator. Number 611 is multi-channel, which allows you to speed up the process when making a call.

Please note: a robotic voice will “communicate” with you. To contact a live operator, after establishing contact, press the "0" key.

From any phone

The next answer to the question of how to call Tele2 is to use the technical support number for a combination that allows you to immediately talk to people, and not to an answering machine.

To call the support service from any region of the country, dial 8 800 555 0611 on your gadget. By the way, this combination is also suitable for making calls from a mobile phone. The conversation, as in the previous case, will be completely free.

Not the most popular method of solving the problem. Typically, users use the 611 combination to call Tele2 from a mobile phone. And the previously proposed telephone is used only in rare cases.

While roaming

But this is not all the possibilities of Tele2. Communication with the operator from a mobile phone can be carried out even when the subscriber is in roaming. Very convenient opportunity, important for travelers.

If you are roaming, you can use the following combination: +7 951 52 00 611. Please note that the dialing format must be international. Call to this number is charged according to the tariff plan you choose.

By region

"Tele2" is a company that has branches in various regions of the country. It is not difficult to guess that in every city where there is this connection, there are our own support services.

Therefore, if you need to find out “Tele2”, go to the company’s official page and look at the landline number available in your region.

For example, in Tula you can call using 4 872 70 37 03, and in St. Petersburg and the Leningrad region you use 8 123 290 022. You have every right to look at all numbers on the official page of the Tele2 company. It is advisable not to call from a mobile phone. To call from cell phone There is a separate short number.

Other communications

But this is not all the capabilities of our today's operator. What means of supporting communication with subscribers are used in practice? Of course, except for phone calls!

At Tele2, communication with the operator can be carried out through the company’s official page. Not the fastest, but a method that does not require any calls. Find the form there feedback and fill out all the fields that appear. This technique is good when you can clearly identify the problem that has arisen and are not in a hurry to solve it. After sending the request, you will have to wait some time. The answer will be sent to you by email.

By the way, e-mail is another method of maintaining communication with the operator. Just write to the address [email protected]. You can also use the addresses:

• [email protected];
• [email protected](for residents of Kazakhstan).

Write to the data emails about your problem, wait for an answer. It is noted that the wait to receive letters from Tele2 in this case can last up to several days. The method is good, again, if you do not need an instant solution to the problem. Complaints and recommendations are also accepted at the addresses indicated above.

Now you know everything possible options connection with mobile operator. Choose the one that seems simplest to you, and then implement it. It is recommended to call Tele2 using the combination 611.

Tele2 provides its subscribers wide range services that the subscriber can manage at his own request. To do this, you don’t need to call a hotline or use the company’s website; you just need to use requests from the SIM card owner’s phone. USSD commands are the most quick way learn necessary information and manage your SIM card: from checking your account to... There is no need to remember all the useful commands, since there are a huge number of them. In everyday life you can get by with just a few of them.

Balance management

USSD requests related to cost control are the most popular. They are used almost every day by all Tele2 subscribers. Here is a small sample that will be useful to the average SIM card holder:

• *105#.
• Information about the current tariff plan with prices *107#, and information only about the name of the tariff can be obtained upon request *108#.
• *122#.
• Request to top up your account *123*number of the subscriber to whom the request to top up your account is sent#.
• to another user *145*recipient number*amount#.
• Access the portal from a large number commands will be helped by the code *159#. On the portal itself you can find out current requests for working with your balance: transferring money from account to account, topping up from a card, and so on.

These requests are enough to constantly be in touch. Please note that the requests themselves are free, but the service provided by the operator mobile communications, may write off a certain amount as a commission. Also, successful execution of a command is indicated by a pop-up window on the phone screen or an SMS notification. Most often, an SMS after a request comes from the number 1024.

By the way, the operator offers for online dating. This is a convenient service for people who do not have time to meet people in real life.

Control of communication services

In second place in popularity are Tele2 service numbers for managing mobile communication services.

• Settings for connecting to the Internet or sending MMS *202#.
• Checking the traffic balance for package offers *155*19#, Briefcase – *155*200#, Suitcase *155*201#, in other cases you need to use the combination *155*15#.
• Checking the remaining minutes and the number of messages on the *155*0# tariff.
• Information about tariffs when roaming in Russia or abroad *146#.
• Check availability paid subscriptions in Tele2 and their cost *153#.

This rather small list of codes is necessary to obtain timely information about most important function SIM cards. Such checks can be carried out every day to monitor the use of communication services. In addition, having learned in time about the exhaustion free minutes or the Internet, you can either take advantage of the service renewal in a timely manner, or top up your account in anticipation of upcoming expenses.

By the way, the operator has developed its own tariffs for business. They are quite profitable and convenient for companies and organizations that are constantly in need of high-quality communication services.

Other commands

Such requests cannot be united by one idea and direction, but these several USSD messages receive a bronze place among the most popular commands.

• – an entertainment option for replacing standard beeps with a selected melody – *115# to connect and *130# to disable the paid option.
• Creation, in which the numbers of subscribers whose calls the Tele2 client does not want to receive are entered - *220*unwanted subscriber number#.

Commands given include different combinations numbers, but in all cases the beginning and end of the request coincide. It is in this version that all USSD commands are sent to Tele2. However, in addition to them, there are also short numbers, which are also quite in demand among subscribers.

• 611 – number hotline, whose operator will be able to help on absolutely any issue related to the use of the Tele2 number.
• 630 is useful for those who want to change the tariff and listen to information about the current conditions.
• 691 – short number intended to receive information about current promotions And bonus programs. This service is an indispensable assistant for those who want to save on mobile communications.

The useful numbers listed are not exhaustive. Other numbers and commands may be required for certain needs, but they are not used so often. Get acquainted with full list commands can be found on the Tele2 website, where a similar method of operation is indicated next to each tariff, promotion and service.

If you have problems with communication or tariffs on Tele2, you need to contact the operator’s help desk. Experienced consultants, possessing all the necessary knowledge, will help resolve any issue as quickly as possible. Phone numbers of the Tele2 service center can be found on every billboard, on paper booklets, on packages with connection kits and on much more. But at the most crucial moment it turns out that subscribers cannot remember a single number.

Tele2 technical support number

IN this review we will discuss all current numbers, understand the features of dialing and consider other ways to contact the Tele2 help desk.

There are several telephone numbers, which you can call the Tele2 support center. The simplest number – 611, accessible from any Tele2 phones. That is, if you are a subscriber of this operator and want to contact its help desk, you need to call this number. This number is not accessible from other telecom operators and it is useless to call. In order to always remember the treasured three numbers, you should enter them into your phone book. This number can also be seen in the contract for the provision of communication services.

What to do if you don’t have a mobile phone connected to the Tele2 network at hand, but have a landline phone? In this case, Tele2 technical support will be available by number 8-812-989-00-22. Specified number works for Tele2 subscribers whose home region is St. Petersburg and Leningrad region. For other regions, the federal helpline number will be different:

• For Krasnodar and the Krasnodar Territory - 8-861-253-00-55;
• For the Kemerovo region - 8-904-990-00-00;
• For the Pskov region – 8-8112-75-75-75;
• For Tomsk region – 8-3822-941-000;
• For the Chelyabinsk region – 8-351-248-0-611;
• For the Republic of Karelia - 8-8142-594-611.

All other regional numbers can be found on the official Tele2 website by selecting your region there. The short number in all regions is the same - 611, but the federal numbering differs. Are you located in domestic Russian roaming, and do you have any questions? In this case, you need to remember or write down number 8-951-520-0611.

Calls to this number for Tele2 subscribers are absolutely free. The same number is used when the subscriber is in international roaming– calls from there are also free.

How to call Tele2 support from a mobile phone

As already mentioned, the best way to contact the help desk is to use short number 611 – everyone can remember it. But what to do to subscribers of other mobile operators? The federal numbers described above work for them.. That is, each region has its own number.

Calls will be charged in accordance with tariff plan, by which the subscriber's number is served. You can call the same numbers from landline phones.

Other ways to contact Tele2 support center

By remembering the Tele2 support phone number, you can solve almost any problem, in particular. But what if you can’t call for some reason? Or, for example, is the appeal in the nature of a wish or gratitude? In this case you can use the feedback form, located on the Tele2 website. Here you need to indicate your region and select one of the topics of the appeal. Using the form provided you can:

• Ask any question;
• Complain about communication services;
• Express gratitude to Tele2;
• Leave any wish.

Besides this, works on the operator's website " Personal account» , with which you can cope with many problems on your own. If self-service services and operator assistance are not enough, subscribers can contact your nearest service office. Also, here they will help you get rid of unnecessary subscriptions, for example,