How to remove the restriction The capabilities of your account are limited. How to remove a restriction on Steam. Account with limited rights

There are several reasons why you may not be able to use the Marketplace or trade. The reason is displayed when you try to start an exchange or perform any action on the Marketplace.

Important:

Steam Support cannot change restrictions on trading or using the Steam Marketplace, regardless of the reason why your account has been limited.

Types of restrictions

Holding exchanges or sales on the Marketplace

Holding items does not restrict trading or use of the Marketplace, but will delay the transfer of your items if you are unable to protect your account.

Holding items allows you to protect your account if an attacker has accessed it - you can prevent the theft of items by canceling all transactions that are on hold.

Canceling a confirmed exchange

If you have canceled a confirmed exchange that is on hold, Marketplace and exchanges will be unavailable for 7 days.

Account with limited rights

Such an account cannot perform certain actions on Steam. We are restricting access to some features to protect users from those who use Steam for spam and phishing.

Recently authorized device

If you are signed into your account from a device that has not previously been authorized through Steam Guard(via email), you will not be able to exchange or use the Marketplace for 7 days. This restriction does not apply to other devices that were authorized more than a week ago.

Cleaning cookies in the browser, using a new browser, reinstalling Steam, and formatting the computer will also trigger the restriction.

Exception: If you have activated the Steam Guard Mobile Authenticator on your account for 7 days, your use of the Marketplace and trades from new devices will not be limited, as these actions must be confirmed through the mobile application.

Steam Guard is not enabled

To protect your items and cash on Steam Wallet from those who might take over your account, we require Steam Guard to be enabled for 15 days. Otherwise, you will not be able to trade or use the Marketplace. Accounts that have Steam Guard disabled are also unable to trade or use the Marketplace.

Steam Guard was recently enabled

If you recently enabled Steam Guard on your account, you will not be able to use the Marketplace for 15 days from the date of activation. Removing Steam Guard, turning it off, and turning it back on will also activate this restriction.

Recent password reset

If you have forgotten your password and want to reset it (note: this is not the same as changing your password), you will not be able to trade or use the Marketplace for 5 days. If your account has been inactive for two months, these restrictions will last 30 days. This helps protect users who have lost access to email.

The password can be changed in the Steam client settings menu. This restriction only works if the password has been reset: for example, using the site https://help.steampowered.com or with the participation of Steam support.

Adding a Mobile Authenticator

Steam Guard Mobile Authenticator provides an additional layer of protection for your account. Adding an authenticator will not remove existing restrictions. Exchanges made within 7 days of adding an authenticator will be held for 15 days. This way, your items will be protected, and you will have time to restore your account in case the authenticator was added by an attacker.

If you have already activated Steam Guard via email, exchange and use of the Marketplace will not be limited. If you have not activated Steam Guard via email or mobile device, you will not be able to exchange or use the Marketplace for 15 days, since Steam Guard was recently enabled.

Removing a mobile authenticator

Removal mobile authenticator Steam Guard lowers the security level of your account. To ensure your items remain protected, you will not be able to trade or use the Marketplace for 15 days. If your account is hacked, during this time you will be able to restore and secure it without losing items.

New payment method

Items purchased using reliable ways payments may not be immediately exchangeable or sellable on the Marketplace. The waiting period may vary and depends on the game. A payment method verified using our card ownership verification tool is considered secure. Confirm your bank card and you can access the Marketplace on this page. Verification amounts are sent to your bank account in the currency set for purchases in the Steam store. If the bank has converted these amounts into local currency, please contact them to obtain the amounts in the original currency.

In the case of unconfirmed payment methods, the standard waiting period is 3 days before it becomes possible to make a purchase on the Marketplace.

Last purchase was made less than 7 days ago

To access the Marketplace, at least one purchase on your account must be made at least 7 days and no more than a year ago. A purchase is considered to be replenishing your Steam wallet and purchasing games, add-ons and programs. Activation of digital keys and gift copies is not considered a purchase.

Any purchase for which payment has been disputed will renew this restriction. Only purchases made after a dispute will be counted towards avoiding this limitation.

Banned from the trading system or Steam community

You will not be able to trade or use the Marketplace if Steam Support has suspended your trading account. Depending on the severity of the violation, the exchange may be blocked for a certain period or forever.

VAC blocking

If your account has been subject to a VAC Ban, Temporary Ban, or Overwatch Ban, you will lose access to the CS:GO Store and will not be able to trade or receive CS:GO items in-game.

Steam support cannot remove VAC ban.

Changing your email address

After changing your contact email address, you will not be able to exchange for 5 days.

Other

• Items purchased in-game or on the Marketplace cannot be exchanged or sold until the time specified in the inventory.
• Items dropped in Dota 2 cannot be exchanged or sold on the Marketplace.

Often, attackers use fake accounts on which games and items were not purchased and the Steam wallet was not replenished. To prevent these users from spamming, phishing, or scamming, we limit access to some community features until at least $5 has been spent on the account.

How to access these features?

You should spend no less 5 US dollars in the Steam store. Click here to check if you've spent enough.

For example, restrictions can be removed as follows:

• Top up your balance with $5 or more
• Buy games worth $5 or more on the Steam Store
• Redeem Steam Wallet Code for $5 or more
• Purchase $5 or more from the Steam Store (receive a gift or gift card from friend doesn't count)

The following actions won't be removed account restrictions:

• Activation of games purchased in retail stores.
• Launch of free demo versions.
• Add to library Steam third party games.
• Use of funds received from selling items on the Marketplace.
• Adding and launching temporarily free games based on promotions (such as “free weekends”).
• Installing and launching free games (for example, Alien Swarm, or free versions Portal and Team Fortress 2).
• Activation of digital keys from manufacturers of video cards and other computer components.

All transactions on Steam are tracked in US dollars. If Steam Store prices are listed in the currency of your region, purchases will be automatically converted to US Dollars based on daily updated exchange rates.

What features are not available?

Limited users do not have access to many features on Steam. In the future, their list may increase:

• Sending invitations to friends and groups.
• Sending requests to join groups.
• Sending invitations to a group chat.
• Rating reviews and products in the Steam Workshop.
• Buying and selling on the Steam marketplace.
• Exchange items in the Steam community (trading cards, card sets, gems and others).
• Frequently posting to Steam discussions.
• Obtaining Steam profile levels (the level does not rise above zero) and trading cards.
• Posting content in the Workshop.
• Posting comments on items in the Workshop.
• Using the Steam Web API.
• Using chat in the browser and mobile client.
• Publication of illustrations and screenshots in the public domain.
• Creating messages in exchange offers.
• Creating Steam groups.
• Additionally, users with limited rights are not counted when counting the number of members in groups.
• Subscription to curators.

FAQ

I was gifted the game, will I get access to all features?

No. Receiving games as a gift or through an exchange system does not remove the restrictions.

What if the purchase funds were returned to the bank or the transaction was disputed?

If the money spent is returned to your bank, this amount will be deducted from the total value of all purchases in your account. If your return or dispute results in a charge below $5, you will no longer have access to the features listed above.

For example, if you purchase a game for $5, your account will have access to all features. If you dispute this payment through your bank, the funds will be returned to the bank and you will lose access to these features because Steam ultimately does not receive these funds.

What if my purchase was refunded to my Steam Wallet?

Funds returned to your Steam Wallet (for example, due to a canceled pre-order) do not affect your access to Steam Community features.

There were no restrictions on my account, but now they have appeared. Why?

At the last count, the amount spent on your account was less than $5, so the restrictions came into force. This could be due to a previous counting error, which can happen to accounts that have spent more than $1 but less than $5.

What if the prices in my Steam Store are not listed in USD?

If your Steam Store prices are displayed in another currency, we will track your purchases in US Dollars by translating the amount of each Steam purchase using the exchange rate that is updated daily. Once you spend an amount equal to $5, account restrictions will be lifted.

How can I add friends if my rights are limited?

As a limited user, you cannot add friends yourself. However, you can accept invitations from accounts that do not have restrictions. For example, if your friend has already spent at least $5 in the Steam Store, they will be able to add you as a friend through your Steam Community profile. You will be able to accept his invitation from your account.

Can I participate in Steam discussions?

Yes, but with some restrictions. First, your account must have at least 60 minutes of game time (time spent in free games taken into account). Secondly, you must own the game in whose community center you want to post. Finally, users with limited accounts can only create a small number of ads per day.

If a purchase is pending or being processed, when will restrictions be lifted?

Restrictions are lifted only upon successful completion of the purchase. If a purchase is pending or being processed, or if our system is waiting for confirmation of payment from your bank, the funds spent will not affect the limits.

What exchange rate is used to calculate the dollar amount of my purchases?

To calculate the amount of money spent, we use the current exchange rate on the day the purchase was made.

In a heated battle against spam and fraud, Valve has tightened the requirements for Steam accounts. Now, to get full access to all Steam functionality, you need to not just “buy something” in the Steam store, but spend at least $5. Details under the cut.

Restricted Steam user accounts

Note:
CD keys, purchasing boxed versions and accepting gifts do not remove restrictions from accounts. Want to know how to remove restrictions? read on.

Steam support cannot remove the restriction from your account.

Why can't I access some Steam features?

We have chosen to limit access to these features to protect our users from spam and phishing scammers on Steam.

Attackers most often use accounts that have not spent any money, thereby reducing the personal risk of their actions. That's why The best way distinguish a fraudster from regular user is to research the purchasing habits of our customers. Fraudsters most often do not invest money in Steam products and do not count on the longevity of the account. Due to this general scenario, we have decided to limit some community features on an account until its Steam payments reach or exceed $5.

How can I access these features?

You need to spend at least 5 US dollars in the Steam store.
Here are some examples of payments that count towards the lifting of account restrictions:

• Place $5 or more in your Steam Wallet (converted to your currency)
• Buy game(s) that cost $5 or more from the Steam Store.
• Top up your Steam Wallet using a Steam Wallet Code
• Buy a Steam gift for $5 or more from the Steam Store (receiving a gift from a friend does not count).

Each purchase on Steam will count towards your total USD spend. If your currency is not US dollars, it will be converted to US dollars at the exchange rate on the day of payment.

What features are not available to me?

Limited accounts do not provide access to some Steam features:

• Inviting friends
• Opening a group chat
• Voting in Greenlight, Steam Reviews and Workshop Items
• Using the Steam Market
• Frequently post in Steam Discussions
• Level up your Steam account (locked at level 0) and receive Trading Cards
• Contribute content to the Steam Workshop
• Add comments to items in the Steam Workshop
• Have access to the Steam Web API
• Use chat in browser and mobile client

What will prevent me from accessing these functions?

I received my games as a gift, will I still have access to these features?

No, games that were received as a gift or through the system Steam exchange, are not taken into account.

What if my purchase is returned to the bank or disputed?

If the payment amount is returned to the bank, it will be deducted from the account's total money spent. If a refund brings your account's total spend to less than $5, your Account will lose access to these functions.

For example, if you purchased a game for $5, your account will have access to Community features. If you dispute a payment and the money is returned to the bank, you will lose access to features Steam Communities, because Steam did not receive the money in this case.

What if my payment is returned to my Steam Wallet?

Steam Wallet refunds, such as pre-orders, do not affect access to Community features.

What if my currency is not US Dollars?

If Steam Store prices are not in US Dollars, we will still honor payments in US Dollars, converting each payment to US Dollars at the exchange rate on the day of purchase. Once your total payments reach $5 or more, you will gain access to Steam Community features.

Look for where to buy cheap ones license keys steam for PC? Online store computer games Steam-account.ru will be happy to help you buy a key for Steam and avoid the need to visit dozens of stores. You can order any key without getting up from your chair, and within a minute it will be delivered to the e-mail specified during purchase. This will take a lot of trouble off your shoulders and allow you to get the game you want on time. You can place an order regardless of where you are at the moment, which, you see, is very convenient. Steam-account.ru works for CIS countries: Russia, Ukraine, Belarus, Kazakhstan, Armenia, Azerbaijan, Georgia, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Uzbekistan. But also on the site you can buy the game without regional restrictions/region free.

What advantages does our online store offer? The most significant fact is the presence of thousands of steam games that you can always buy very cheaply with a discount of up to 95%. At first glance, you can get lost among such a variety of games. Our online store of computer games Steam-account.ru provides a convenient search among all products. Do you want to purchase the game for activation on Steam? Category " Steam keys" will help you find the product you are interested in. The presence of a wide range of keys costing from 10 rubles will allow you to choose the right game with the desired genre and game mode. The store has been operating since 2010 and provides its customers with a wide selection of modern video games for many popular services, such as: Steam, Origin, Uplay, GOG, Battle.net, Xbox, Playstation Network, etc. You can easily buy the one you need steam game for entertainment and relaxation.

In addition to all of the above, the online store Steam-account.ru has dozens of other sections. Games by local network, games with co-op, games for free, origin keys, steam gifts, steam accounts, as well as games with multiplayer, all this is contained in the catalog. The online store steam-account.ru operates around the clock 24/7. All operations, from selecting a game to activating a purchased key, are completed online in 2-3 minutes. To place an order, just complete a few simple actions. Select a product, click the "Buy" button, select a payment method and indicate your valid email, after which the game will be sent to it within a minute, so you can always pick up the game in the "My purchases" section. You can pay for your order in the store using one of the methods convenient for you - WebMoney, Paypal, Yandex Money, Qiwi, Visa, Mastercard, phone bill or other electronic payment system.

The store often holds competitions, which gives you a chance to get a steam game for free. But why do you need to buy games for your computer on Steam-account.ru?? It's simple. We have very low prices, regular promotions and sales, delivery within one minute, prompt technical support, a wide range and extensive experience. And what’s important is that we love all our customers!

This site has not been endorsed by Valve Corporation and is not affiliated with Valve Corporation or its licensors. The Steam name and logo are trademarks or registered trademarks of Valve Corporation in the United States and/or other countries. All rights reserved. Game content and game materials (c) Valve Corporation. All product, company and brand names, logos and trademarks are the property of their respective owners.
Our licensed games store works only with trusted official dealers, therefore we guarantee the quality of all products, without exception. The keys have a lifetime warranty.

To the question Why “Your account capabilities are limited.”? [STIM] given by the author ... the best answer is offer an exchange to someone, it will say something like oops, you can’t transfer things for so many days
Well, if you can’t buy/sell at a merchant, then you need to buy the game and wait for some days (I don’t remember how many days, they were constantly updating)
blah blah blah
Connoisseur
(345)
in short, wait a month, if nothing changes, write to Steam support, explain everything in detail, they have helped me more than once.

Answer from 2 answers[guru]

Hello! Here is a selection of topics with answers to your question: Why “Your account capabilities are limited.”? [STIM]

Answer from Yoerega Yurchenko[newbie]
To remove this limitation, you need to buy any game and not return it, regardless of the price, or top up your balance by $5. Then they will write to you.
(((((You must make a purchase on Steam between 30 days ago and up to one year without chargebacks or disputes regarding them. To remove this is limited))
this means that you need to wait 30 days after purchasing or replenishing your Steam balance and the trading platform will be available to you.

Answer from Alexei Dreko[newbie]
and if I bought ks for 4.99. then should I buy something else for 1 cent so that I can add you as a friend? it's not possible yet

Answer from Andrey Solomenik[active]
The same nonsense I bought a contra for 220 rubles and I need to buy something else for 150-190 rubles to remove the restriction???

Answer from Yostislav Boyko[newbie]
All this is bullshit, I watched the video and they said put at least 1 rub. on Steam and wait exactly a month, I waited more than a month and even though I paid 10 rubles. They lifted all the restrictions, only left one thing like yours dude... Gabe is an idiot...

Answer from Valera Goncharov[newbie]
The Steam trading platform, exchanging game items on Steam and the like, is not available for the following reasons:
Steam Guard is not enabled.
The purchase or investment on the account did not reach $5.
(Works for one game, well, how will it work out next) Your Steam account has been banned.

Answer from Groin groin[newbie]
gg

Answer from Alik Sobirzhonov[newbie]
I bought the cs go game 4 months ago, the restriction was lifted! and now he writes the same crap again... limited access and all that, what to do?!

Answer from Dima Kukhtey[newbie]
On Friday this kind of crap appeared, even though my restriction was removed in the summer. that's what it said there (the Marketplace is unavailable for several reasons:
Your account capabilities are limited. To remove this limitation...)

Answer from Ivan Tsyganov[newbie]
People who received this restriction do not create new account you just need to replenish your wallet balance in Steam by 400 rubles or knock out 350 rubles, if it is not removed in this way, then you need to buy products for 350 rubles and within 30 days the restriction will disappear

Answer from Birambek Auesbaev[newbie]
Please friends add me on Steam to remove the restriction! My profile: telmeyoudie My nickname: CyberDoter email.ru: [email protected]

Answer from Vanek Tkachenko[newbie]
olall

Answer from Valentin Ivlev[newbie]
buy Dota and uninstall it, it worked for me

Answer from Yergey Shulchenko[newbie]
How can you cheat Steam and not pay 5 dollars?

Answer from Mark Crossman[newbie]
1. Purchase of any game with a price tag of $5 250 rub.
2. Connect Steam Guard to your phone. Then wait 15-30 days.
3. Buy an account on some trusted site, in most cases you will get an account without restrictions, because the account will already have games. (one minus, you will have to repeat the second point).
By the way, the cheapest accounts can be purchased for around 20 rubles, for example on Dimikay