What does it mean that processing has left the place of international exchange. Mmpo - what is this? post office. place of international postal exchange. Checking the seller on Aliexpress

Tracking postal parcels, sent by AliExpress sellers from China - this is not a very interesting matter. And first of all, the lack of interest is explained by the incomprehensibility of the status of international shipments.

Let's figure out what is meant by the incomprehensible inscriptions on sites for tracking IPO (international postal mail) tracking codes.

Parcel information received

AliExpress sellers often register parcels using electronic service. Therefore, receiving a tracking code on the order card does not indicate that the item is already with the postal carrier.

If the parcel has not yet arrived at the logistics company's branch, but it has already been registered by the sender in electronic form, the status when tracking it will indicate that “Information has been received” about it. Sometimes it can take up to 7 days from the moment the parcel is registered until it actually arrives at the post office in China.

You can find information about tracking numbers on our website.

Parcel accepted

Another option: "Reception".

As soon as the seller or courier delivers the parcel to the logistics service, fill out all necessary documents, including the customs declaration, the status of the shipment changes to “Reception”. IN additional information You can find out about the time and place of reception in the sender's country.

Left the parcel collection point

This means everything is fine - the shipment has begun its long journey to Russia.

On the way

Shipments are periodically registered at intermediate points - sorting centers. In such postal hubs, parcels can be reloaded from one type of transport to another; in general, they are distributed along optimal main routes. Using such “control” points, the recipient can receive information that his order is still moving in the direction of Russia.

Arrival at MMPO

At MMPO (places of international postal exchange), items undergo customs procedures, inspection and registration, they are prepared for export from the sender's country. It is here that the dispatch (postal items grouped in boxes or large bags) is formed, intended for the MMPO of the recipient country.

Export

The “Export” status is assigned to shipments that have already been transferred to the carrier for delivery to the destination country. When sending goods from China, this status when tracking orders usually does not change for a long time. This is explained simply: when sending international shipments from China or Singapore, it is necessary to fill airplanes with a carrying capacity of 50 to 100 tons with mail.

There are other reasons for delays, for example, transit flight routes that imply the presence of one or more intermediate points during the flight. In each of them there will be delays in unloading/loading parcels.

During the Export process, the parcel will not be tracked.

It is believed that export takes 1-2 weeks, but it happens that the procedure takes up to 2 months. Although there is a recommendation, if this process is delayed, to submit an application to search for the parcel. If you order from AliExpress, you need to ask the seller to sort out the situation. You will either get your money back or extend the Buyer Protection Period in order to still find your lost items.

Import

This status appears only when the shipment is registered by the postal operator in the MMPO in the country of destination, that is, at the place of international postal exchange already on the territory of Russia.

Boxes (bags) with many parcels from the transit section of the aviation department are sent to MMPO. About a day after arrival at the center, the containers are opened and all shipments are registered, which is displayed on websites for tracking tracking codes. By the way, international parcels arriving in Russia are already expected at the centers - information about them is received before arrival from the country of departure.

There are MMPOs in Moscow, Vladivostok, Orenburg, St. Petersburg, Bryansk, Kaliningrad, Samara, Petrozavodsk and other cities. The choice of the city where the parcel will arrive depends on which flight was best to send it from China, as well as on the degree of congestion at the MMPO.

Sometimes it seems more logical to send a parcel to Moscow for a Moscow recipient, but it is sent to Bryansk, and then transported by land to the destination city. And, perhaps, the order will reach the recipient faster, due to periodically low throughput Moscow center.

Transferred to customs

After registration with the MMPO, the parcels are transferred for processing to the Federal Customs Service. They then go through customs transit, which means they are packaged by type and transferred to a specific location. All shipments pass through an X-ray machine, where an operator views their contents. By the way, dogs also work at customs - they sniff each parcel for drugs or spice.

If at least some suspicion arises, the parcels are opened by the operator in the presence of the responsible person - a customs officer. Reasons for opening:

availability (although it is not clear how an X-ray can be used to determine that the parcel contains counterfeit products);
assumption that goods for commercial use are present (for example, a batch of nail polishes);
suspicion that prohibited goods are being sent (weapons, drugs, chemicals, plant seeds, etc.).

If the parcel has been opened, an inspection certificate will be attached to it. Two operators work with one customs officer. Customs performs its functions around the clock.

Detained by customs

One of the most unpleasant statuses.

Real people work at customs, not robots, so they carefully look at information about the goods being sent. The low cost of assessing the MPO, if there is a smartphone inside, will immediately lead to suspicions that the seller is trying to deceive customs. The same thing, if there is simply no information about the shipment, such packages are often opened at customs.

Customs officers know how to use the Internet, so they can manually check the real cost of the goods, perhaps using the information on the MPO, in which store it was purchased.

Still very important point: checks whether purchases made by the same person have been exceeded, currently set at 1000 euros. The weight limit of the goods is also taken into account; it should not exceed 31 kg. If the limits are exceeded, then a customs receipt order is attached to the parcel for payment of 30% of the value of the goods. You can receive a shipment at Russian Post only after paying the customs fee.

All of the above explains why goods periodically get stuck at customs: FCS employees need time to unpack suspicious goods, check the real value and other procedures.

Released by Customs

After inspection by the customs service, the items are sent to Russian Post for further forwarding to the recipient. Where exactly the MPO is located at the moment can be found out from the post office index, which is written next to the next status of the item.

From the moment of transfer postal service You can roughly calculate the arrival time of your order, taking into account the average delivery times for items across Russia.

Arrived at the sorting center

Traveling across Russia, parcels pass through numerous sorting centers, where optimal main routes are determined. Numerous items are sorted and sealed in large boxes to prevent damage and loss.

Speed of MPO transfer across the territory Russian Federation due to many factors, including:

travel by land or air;
frequency of flights towards the destination city;
the degree of load on mail planes (if the load limit is exceeded, the item waits for the next flight);
other.

There may be more than one sorting center along the route. After the MPO is registered at the regional sorting center, you can safely wait for the parcel for 1-2 days. And you don’t have to wait for a notification in your mailbox. By presenting your documents and tracking number at the post office, you can ask to check whether the shipment has arrived. In any case, there are slight delays on tracking sites, including due to the fact that local postal operators may delay the registration of newly arrived mail at the office.

Submission

Sometimes parcels are sent to the wrong place at sorting centers. Another option is that the AliExpress seller confuses something when writing the recipient’s address. Most influential wrong index, but the name of the city, region, and the addressee’s last name do not have much influence.

After the MPO arrives at the wrong address, post office operators issue a “Forward” coupon and send the mail to the addressee. This is not terrible, but it greatly lengthens the travel time of items.

Arrived at the delivery location

After the local post office employees register the MPO, they issue a notice, which the postman takes to mailbox to the addressee. The presence of this notification speeds up the process of receiving the parcel.

If there is no notice (let’s say the recipient did not wait for the postman after seeing the status change on the tracking website), then the post office operator will print it again. You need to have documents and tracking code with you.

Parcel delivered

Another option: “Deliver to the addressee.”

The parcel was issued to the recipient at the post office indicated in the status.

You can track your parcels either on or in, which is installed in the browser. Take advantage of a convenient tool that allows you to control the movement of your orders from the moment they are sent from China until they are received.

Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects the parcel information within trading platform Aliexpress. And the status of the parcel is tracked in postal services(Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

In the case of Aliexpress - open , then click on Delivery

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and the current postal status you will not be able to recognize the parcels.

How to track a parcel from Aliexpress

If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example in China)

While the parcel is in the country of departure, it may have the following statuses:

Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
Opening (The parcel has arrived at the transit point) . Usually next to this status it is written and postal code transit point. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

Parcel statuses in the destination country (for example, Russia)

Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
Reception at customs – transfer to customs for clearance.
Customs clearance. Customs release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
Left the sorting center – the parcel is sorted and sent to its destination.
Arrived at the delivery location – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
Product Delivered – the parcel has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be visible that the parcel is coming not to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying.

Unpleasant parcel statuses

The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with hotline Russian Post 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
Return. Return to customs - similar to the previous paragraph. Usually means that the address is not written legibly.
Failed attempt delivery - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a package in China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it using Google Translator. True, this method does not always work. Sometimes in Chinese version Some statuses simply do not exist.

NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the parcel is not tracked

Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and similar tracks, the parcel stops moving..

If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPochta, Belpochta) and from the moment last update status has passed more than 2-3 weeks, then well - your fears are not without reason.
If your track has never been tracked on the mail website. You checked the status of the parcel in personal account Aliexpress or some specialized site for checking the track, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

In conclusion

I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

And use services and programs to control the movement of parcels. There are quite a few different ones now.

P.S. from February 2018:

In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved previously. Therefore, if you want to ask something about your parcel:

Write the tracking number of your parcel.

And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is parcel tracking. What does it mean: "Left the sorting center"? What other statuses are there? if her number is not tracked? About this in the article.

Post office

The Russian postal network operator and backbone enterprise is Russian Post. What does it mean: "Left the sorting center"? Senders or recipients using postal services often encounter this status. If a client sends a parcel, letter or parcel, the shipment is assigned a special track number. You can use it to track your location.

Russian Post offers its customers various types services (reception, processing, transportation, delivery, translations), exchange of written correspondence, international mail. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and utility payments, signs and distributes periodicals. "Russian Post" is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells wholesale and retail various goods.

Many people are interested in: does mail work well? What does it mean: "Left the sorting center"? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. "Russian Post", despite criticism of this organization, works properly. Last year alone, it delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The post office receives the most income from the provision of financial services, written correspondence, parcels and EMS shipments. The company's structure includes a central management apparatus, which consists of 22 divisions and 10 macro-regional branches.

Peculiarities

What does it mean: "Left the sorting center"? This is exactly the question that Russian Post clients, all who are recipients, are asking. The sorting center is automated. It sorts letters, parcels, parcels into branches and regional post offices and processes outgoing shipments from all over the country. After the sender places the envelope in the mailbox, it is taken out, sent to the post office, weighed and date stamped. The letters are then taken to a sorting center.

More than a thousand employees work at this enterprise. The center occupies twenty-nine thousand square meters in area, and is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by the index. Processed at the center except for letters, parcels, parcels, EMS shipments, valuables, registered letters and departures. Time sorting lasts twenty hours. Three million items pass through the center every day.

Statuses

Status "Left the sorting center" - what does it mean? Before the recipient receives the package, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are placed in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the parcel has been delivered for sorting and distribution. If the item "Arrived at the place of international exchange", it is being held at customs, within the country, or awaiting shipment abroad. The designation "Left the place of international exchange" confirms the export transaction.

What does it mean: “The parcel has left the sorting center”? If the recipient sees this status after entering the identifier number on the website, then the parcel will soon arrive at the post office. The final designation “arrived at the place of delivery” indicates that the recipient should go to the post office and pick up the item. In this case, do not forget to take your passport.

Identifier

If the parcel has left the sorting station, it means that it will soon reach the recipient. The shipment tracking number or postal identifier comes to the rescue. This unique code of numbers, which is assigned to all parcels. There is a domestic Russian track number and an international one. It is usually indicated on the receipt, which is issued after the shipment is registered. If the parcel was sent after purchasing an item in an online store, the client is sent an identifier with which you can track the shipment.

To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click “OK”. After processing the information, the user will see information about the status of the shipment. If the status “Lviv. Left the sorting center” does not change for a long time, it means that the parcel is already in If the information has not been updated for a long time, the shipment may have been waiting for the recipient for a long time.

How long does it take?

What does it mean: "Processing. Left the sorting center"? If the recipient, after entering the unique identifier number, finds such an inscription, this may mean that the parcel is still in the center or has recently been sent. Parcels in Russia take about two weeks, depending on distance, weather conditions and other factors.

Letter

What does it mean: “The letter has left the sorting center”? This status sometimes means that the information on the site has not been updated for a long time. At the center, operators receive incoming letters, read the barcode, and register them. All data is uploaded to the official website of Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express items and parcels are distributed between workshops. Sorting process but not completely. Staff scan each correspondence manually and log it.

Package

What does it mean: “The parcel has left the sorting center”? This status often indicates that it has been sorted and has been sent to its destination. In Podolsk, parcels are distributed among six automated lines. The first is used for international shipments, the second for small shipments, and the rest for regular parcels. Parcels are loaded manually, parcels are scanned and sorted automatically. In addition, they are checked for the presence of explosive substances.

The next article on the topic of parcel tracking will tell you what exactly happens to the parcel along the way, what is hidden under the various tracking statuses and why parcels take so long.

First of all, I would like to remind you that the Post Office is the Post Office, you should not expect miracles from it and you should not hope that the parcel will arrive to you from China in three days. International parcel delivery is a troublesome business and involves many operations performed with at different speeds, depending on seasonality (the most critical time is from mid-October to mid-March) and various force majeure events (fire in a warehouse, flood, typhoon, etc.).

So, let's look at the parcel path from China to Russia, taking a closer look at each tracking point.

2013-08-12 00:00 Reception, Guangzhou, Russia
2013-08-12 21:52 Reception, China 510010
2013-08-13 00:00 Export, Sorting, Guangzhou, Russia
2013-08-13 00:00 Packaging in a general package, Guangzhou, Russia
2013-08-13 13:47 Export, China CNCANA
2013-08-14 00:00 Sent by airmail, CAN, Russia
2013-09-10 22:52 Import, 104001 Moscow PCI 1, weight: 0.106 kg.
2013-09-11 05:00 Accepted by customs, 104001 Moscow PCI 1, weight: 0.106 kg.
2013-09-11 05:07 Customs clearance completed, 104001 Moscow PCI 1 Released by customs, weight: 0.106 kg.
2013-09-11 18:37 Processing, 104001 Moscow PCI 1 Left the international exchange place
2013-09-22 03:49 Processing, 140983 Moscow Asts Parcel Sorting Shop
2013-09-22 18:40 Processing, 140980 Moscow Asts Logistics shop Left the sorting center
2013-09-24 04:54 Processing, 102104 Moscow Yaroslavl railway station, workshop 3 Unit 3.1 Arrived at the sorting center
2013-09-25 11:14 Processing, 160960 Vologda MSC Arrived at the sorting center
2013-09-25 13:42 Processing, 160960 Vologda MSC Left the sorting center
2013-09-27 00:00 Processing, 160960 Vologda MSC Left the sorting center
2013-09-27 14:19 Processing, 160000 Vologda Arrived at the place of delivery
2013-09-30 10:28 Processing, 102102 Moscow Yaroslavl railway station, workshop 1 Left the sorting center
2013-10-01 00:00 Delivery, 160000 Vologda Delivery to the recipient, weight: 0, 106 kg.

The order was placed and paid for on August 1, 2013. The track number was issued on the 3rd, from that moment 9 days passed before the seller took the parcel to the post office.

Get used to it - this is a common practice among the Chinese, well, they don’t like to run to the post office every day, so they deliver parcels in a bunch at once and not very often.

Why is this happening? It’s all very simple - sellers reserve track numbers at the post office in order to process parcels not at the branch, but directly at the workplace, so the fact that you were given a number does not mean that the parcel was actually delivered to the post office.

In rare cases, sellers completely “forget” to deliver the parcel, so if more than 10-14 days have passed after you were given the number, and the parcel is still not tracked, open a dispute and demand a full refund of the cost of the goods. Usually this works wonders to speed up the shipment of the goods, and sometimes sellers simply refund the money.

2013-08-12 00:00 Reception, Guangzhou, Russia

The first tracking entry tells us that the parcel has finally arrived at the post office. The department that received it is located in Guangzhou, and the parcel itself is going to Russia.

2013-08-12 21:52 Reception, China 510010

The next entry is a duplicate of the previous one. It was received from the Russian Post server, but unlike the previous one, which was received from China Post, it also indicates exact time a technique, the knowledge of which is, in principle, useless to us, so we do not pay attention to the fact of duplication. By the way, as long as the parcel is in the territory of another country, the information from the Russian Post is scarce and consists only of acceptance and export marks; moreover, it is updated with some delay, sometimes reaching 3-5 days.

2013-08-13 00:00 Export, Sorting, Guangzhou, Russia

This record states that the parcel was successfully processed by the receiving point and transferred to the sorting shop for subsequent forwarding to the international postal exchange office (IMPO).

2013-08-13 00:00 Packaging in a general package, Guangzhou, Russia

During preparation for export, parcels are not only sorted, but also formed into large bags, since no one will carry loose change, it is more convenient to send correspondence when it is grouped into large bales.

2013-08-13 13:47 Export, China CNCANA

And again, the entry is a duplicate from the Russian Post of previous entries from the Chinese side.

2013-08-14 00:00 Sent by airmail, CAN, Russia

This line informs us that the parcel is ready to be sent from MMPO, but please note that before it actually leaves China, the parcel will lie in the warehouse for some time, waiting for its turn to be sent.

This period in some cases can drag on for a very long time., especially if the order is made in the autumn-winter period, when the post office experiences a peak load that differs several times from that in the summer, so be patient and wait, which our system automatically updates daily, based on the movement statistics of items added to the tracking system.

During this period, there will be no further marks on the parcel until it falls into the hands of the customs service of the destination country. No one can tell you for sure where the package is. It can be either in a warehouse in the sending country or in a customs warehouse in the destination country.

Wait for the parcel in this status within 50-60 days from the date of the last mark, without forgetting to extend the delivery time if necessary. If after this time the parcel has not moved, write to the seller so that he puts it on the wanted list. If there is no news, open a dispute for a full refund due to the fact that the package never arrived.

2013-09-10 22:52 Import, 104001 Moscow PCI 1, weight: 0.106 kg.

Our parcel finally reached Russian customs and was unpacked from the general package. Since last entry It's been almost a month!

2013-09-11 05:00 Accepted by customs, 104001 Moscow PCI 1, weight: 0.106 kg.

At this stage, the parcel was handed over to the valiant customs officers, who will check its contents using their own means (parcels are opened extremely rarely, usually they are simply scanned and passed on). If the parcel does not arouse the suspicion of customs officers, then it moves on, but if there are questions, it is sent for storage and further investigation.

2013-09-11 05:07 Customs clearance completed, 104001 Moscow PCI 1 Released by customs, weight: 0.106 kg.

Our package did not arouse suspicion; it was weighed, the weight was recorded and passed on.

2013-09-11 18:37 Processing, 104001 Moscow PCI 1 Left the international exchange place

After customs inspection is completed, the parcel is picked up by Russian Post employees and taken to the sorting workshop in order to be sent to its destination.

2013-09-22 03:49 Processing, 140983 Moscow Asts Parcel Sorting Shop

Sometimes there are congestions in the sorting shop, so the sorting mark appears after some time. In our case, it took as much as 11 days. Here the postal employees decide where to send the parcel next.

2013-09-22 18:40 Processing, 140980 Moscow Asts Logistics shop Left the sorting center

The parcel has safely left the sorting facility and is now awaiting shipment in the right direction.

2013-09-24 04:54 Processing, 102104 Moscow Yaroslavl railway station, workshop 3 Unit 3.1 Arrived at the sorting center

Since the parcel was going to Vologda, it was brought to the Yaroslavl station, where it again went to the sorting shop so that its employees could select the right mail car and send the parcel to the right city.

2013-09-25 11:14 Processing, 160960 Vologda MSC Arrived at the sorting center

The parcel reached the destination city and again fell into the hands of sorters, who decide which post office to deliver the parcel to for delivery to the addressee.

2013-09-27 00:00 Processing, 160960 Vologda MSC Left the sorting center

2013-09-25 13:42 Processing, 160960 Vologda MSC Left the sorting center

Duplication of records after sorting is not such a rare phenomenon; what exactly is associated with it is not known, but it happens. In general, now our parcel has gone to the right post office.

2013-09-27 14:19 Processing, 160004 Vologda 4 Arrived at the place of delivery

Here is the long-awaited recording! Now you can do it in two ways, both of which have their downsides.

Method 1: We saw the arrival mark and immediately go to the post office to pick up the long-awaited package. The disadvantage of this method is that most postal employees do not like it when the recipient arrives without notification and may begin to argue that it is impossible to release the parcel without notification. This is not so, so insist on your own, reasonably demand that the parcel be released, put pressure on the fact that the Russian Post is pursuing a course to improve the quality of service and reduce delivery times, and the ladies who do not issue parcels are preventing this. You can point them at posters with smiling girls and loud slogans, which are usually hung in all departments. In general, be persistent, but try not to go beyond the limits of adequacy.

Method 2: We just wait for the notification in our mailbox and then go to the post office with it. The downside is that postmen do not always promptly bring the treasured pieces of paper. From personal experience Sometimes the package would be in the mail for two weeks, but there would be no notification.

Anyway When visiting the post office, be sure to take your passport, since no one will issue the parcel without the recipient’s identity document.

2013-09-30 10:28 Processing, 102102 Moscow Yaroslavl railway station, workshop 1 Left the sorting center

Stop! What is this? This entry confuses many people and makes them think that the package was returned, but this is not the case. Don't forget that this is mail and delays in everything are its signature credo :) In general, do not pay attention to this turn of events - the parcel is still in your city.

2013-10-01 00:00 Delivery, 160004 Vologda 4 Delivery to the addressee, weight: 0, 106 kg.

That's it, the package has been received! From the moment of ordering and payment to the actual receipt of the goods, 2 months passed! And this is in the summer, when the post office does not experience pre-holiday load.

Bottom line

Be patient, don't panic ahead of time. Get used to the idea that mail is a terrible slowdown.

If there is no movement on the track that the seller gave you for more than 10 days, demand a full refund. Usually this helps and the package magically appears in the mail.

Remember that the time from export to import can be quite long, so don't panic ahead of time.

UPD: For those who do not understand, you can track your parcels on our website :) At the top there is a line for entering the track number.

Please leave all questions, not in the comments to the article, since on the forum the chance of getting an answer is significantly higher!

Delivery to the addressee

Delivery to the recipient

Means the actual receipt of the postal item by the recipient specified in the postal item.

Flew to destination country

The postal item will be handed over to the post office of the destination country for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Departed from the airport

The following status will not be displayed immediately upon arrival at the airport of the destination country, but after postal item will arrive and be accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.

The postal item has departed from the airport of the sender's country and is heading to the destination country.

After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notification with which you need to come to the post office and receive the parcel.

Released by Customs

The customs clearance procedure has been completed, and in the near future the postal item will be handed over to the post office of the destination country for further delivery to the recipient.

Ready for shipment

Ready to ship

Means that the postal item is packaged, marked and will be sent soon.

Detained by customs

This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

Submission

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Import international mail

The operation of receiving the item in the recipient's country.

All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered about where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. Choosing the city where exactly to go international shipment depends on the sender's country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful delivery attempt

Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason delivery did not take place. This status does not reflect the specific reason for non-service.

Options for further action:

New delivery attempt
The parcel will be transferred for storage until demand or until the circumstances are clarified.
Return to sender

What to do if you receive this status:

It is necessary to contact the post office delivering the item and find out the reason for non-delivery.
You must contact the post office yourself to receive the shipment without waiting for notification.

Processing

Processing at an intermediate point

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Processing at the sorting center

Status Processing at the sorting center - assigned during the delivery of the item through intermediate postal sorting centers. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

Processing completed

Generalized status, meaning the completion of processing of a mail item before sending it to the recipient.

Awaiting delivery to the post office

Means that the postal item is packaged, marked and will be sent soon.

Awaiting shipment

Means that the postal item is packaged, marked and will be sent soon.

Awaiting quality check

Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

Upload operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the postal item has been handed over to the post office of the destination country for further dispatch to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller’s warehouse and is moving towards a logistics company or post office.

Cancel shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

Item is ready for dispatch

Means that the postal item is packaged, marked and will be sent soon.

Sent

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be transferred to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Sent to destination country

A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Pay attention!
The following status will not be displayed immediately as soon as the parcel arrives in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred for storage

Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the sender's country

In the recipient's country

Loading onto the plane

Loading onto the plane before departure to the destination country.

Loading into transport

Preparations for shipment are completed

Means that the postal item is packaged, marked and will be sent soon.

Preparing for shipment

Means that the postal item is packaged and marked for further dispatch.

Preparation for export

Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

Left the airport

In the sender's country
The postal item has departed from the airport of the sender's country and is heading to the destination country.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient's country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the international exchange site

The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (toll-free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the postal sorting center and is heading towards the recipient.

Left the ShenZhen Yanwen sorting center

The mail has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item has left the transit country and is directed towards the destination country, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the transit country

The postal item left the sorting center in a transit (intermediate) country, was sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Information about the postal item has been received

Received information about the postal item in electronic form

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Postal item is registered

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Arrived at the delivery location

Indicates the arrival of the item at the recipient's post office (POS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the international exchange location

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at the post office

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at ShenZhen Yanwen sorting center

Indicates the arrival of a postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, selecting a route and sending it to the recipient.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the destination country for subsequent import/export operations.

Arrived at destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

Arrived at processing center small packages

Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

Arrived at warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

Arrived in the territory of the Russian Federation

The postal item arrived on the territory of Russia, for further import and dispatch to the recipient.

Reception

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Reception by the customs service of the country of destination

The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the package will be tested customs successfully, then it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

Customs clearance

Transportation of mail from one sorting center to another, towards the recipient. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Export, processing

Indicates the actual dispatch of the postal item to the destination country.

The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to cargo planes can transport at least 50 - 100 tons.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Electronic registration postal item