What does this type of communication mean? What does “This type of communication is not available to the subscriber” mean? Do you receive SMS?

Sometimes you can hear in MTS “this type of communication is not available.” What does it mean? This means that not all telecommunications services are provided and available to the subscriber you are calling.

Typically, this situation arises for a number of reasons, and this can be either with the consent of the subscriber or forcibly. Similar voice message from the operator can be obtained for the following reasons:

if the balance on the personal account is negative, incoming messages are often disabled, as they are provided on a paid basis;
when blocking a number: permanent or temporary with the knowledge of the owner of the number;
in some cases, if there is a malfunction of telecommunications equipment in the region where the subscriber is located;
if the SIM card is damaged;
if it is difficult to obtain cellular signal within the network coverage area.

Similar voice notification " This type communication is not available to MTS subscribers” appeared in the practice of the largest provider quite recently. Practice of providing free services Incoming calls are already a thing of the past. Free inbox is only available within certain tariff plans. Accordingly, if the quota within the monthly fee is exhausted, incoming messages may also become unavailable to the subscriber.

In another case, such a message is issued when voluntary blocking telephone, for example, when traveling abroad. This measure allows you to suspend the provision of services for a certain period; it is provided free of charge for two weeks. The service is then provided with a daily subscription fee.

No money

So, you are faced with a situation where the subscriber you are interested in does not have incoming call services available. Of course, you are interested in the question of how you can reach the person you are interested in. If incoming calls were only available, but literally just like that you stopped calling. This may mean the limit is exhausted and a “minus” appears on the account.

If you are with a friend or at work own phone and when you call your mobile phone or call a friend, you again hear the phrase about temporary blocking, with a probable positive balance, and this also lasts for several days, in such situations you need to check the operation of the SIM card. We can go on and on about how the company is to blame for poor telecom service, but perhaps the lack of communication is the fault of the person who owns the phone. If there are sufficient funds, when the payment has been credited in the required amount and on time, there is no repair work, we can talk about a faulty SIM card as a result mechanical damage, prolonged exposure to water, etc. How to find out and fix it:
call the support service back from a mobile (0890) or landline phone (8 800 250 8 250), find out your balance and information about the lack of repair work on the line in your region;
contact the MTS salon with a request to check the card, it will be replaced if it malfunctions.

After this, the connection can be used without restrictions.
Phone disconnected
Usually when the phone is turned off voice answering machine reports that the subscriber is unavailable due to the device being turned off. How can this be fixed? Obviously, you won’t be able to get through instantly using a mobile phone. You can contact us by sending an SMS on the website or from your number. If service items include receiving free sms, and the subscriber has enough money in his account when the device is working, he will receive a message.
SMS as a type of communication always works if the number is available on the network. You may not be able to make a call, but you can send a request to get in touch in one way or another. The only negative is that the subscriber will receive the message only if he turns on a working phone within the allowed delivery time.
Signal
If you have poor reception on your phone and a voice message sounds when you call your cell number, looking at the company's coverage may help. Moreover, this is typical even for those cases when the balance is not negative. Perhaps for reliable reception you need to top up your account and activate roaming services.
In an example it would look like this:
Uncertain reception may occur in remote regions with only 2G coverage;
a message about the unavailability of the service may come in areas of uncertain reception when crossing the border of the Home region or Russia. This is typical for border areas, when coverage and addressing location are not accurately determined;
possible when using the LTE and USIM standard; in some cases, when establishing trans-standard 4G/2G communications, malfunctions may occur. Call again or temporarily set your phone to use 2G only.

These tips will help you get through to your contact person. We wish you good luck and pleasant communication.

A situation where inbox was completely free for everyone mobile subscribers, is becoming a thing of the past. Payment for all types of services provided has been introduced by a number of large providers, including MTS. This situation is associated with an increase in the number of services, the complexity of the infrastructure and the need for its monetization. In some cases, when making a call, you can hear: “ This type of communication is not available for MTS subscribers" What does it mean? Don’t be alarmed, it’s okay, it’s just that for a number of reasons the subscriber cannot receive the call due to the service being unavailable to him.

This usually happens for several reasons:

if the subscriber’s account has gone into minus and incoming messages are disabled;
in case of voluntary temporary or permanent blocking;
in rare cases – in case of network failures;
when the SIM card fails;
due to signal difficulties.

"This type of communication is not available to the subscriber- what are the ways to get out of a situation if you quickly need to contact a person? The problem is quite trivial; it only requires choosing the right solution. In most cases, you can still contact the subscriber, you just need to change the dialing form.

The subscriber has no money

How to take out a debt from MTS?

The message “This type of communication is not available to MTS subscribers” may occur if there are insufficient funds in the account. In some packages, incoming calls may be disabled when there is a minus and after the period for replenishing the minus account has expired.

You can solve the problem and continue to speak freely after replenishing your funds. Moreover, if the subscriber uses a plan with a monthly tariff, in such situations, you can “connect” his mobile phone only when paying a monthly payment using a SIM card.

What you can do:

top up your account with a small amount;
pay subscription fee according to the tariff.

Lock

If the balance is negative and the subscriber has not tried to avoid blocking, then incoming messages may be blocked.

The reason may also be more trivial, for example, your friend is roaming and does not want to use the service from his card.

Even if the subscriber has blocked his incoming messages and his number without using a SIM card, you hear a response about the impossibility of communication, and there are other ways to contact him. Your interlocutor can respond to SMS if you cannot get through on the phone. They are available outside the MTS network zone when traveling abroad for free.

What you can do:

send SMS if the user is roaming.

Network failure

Despite the reliability of MTS telecommunications infrastructure, depending on the region, network failure may occur. The message that the answering machine gives that “this type of communication is not available to the subscriber” in rare cases may indicate equipment failure. From this phrase it is impossible to accurately determine the reason.

If there is money on the number and account, the service is available, call with a short interval, operators usually quickly fix the problem.

Information about availability can be clarified by telephone about the operation of a network segment in the support service at 0890. Also try sending a message, perhaps the subscriber will get in touch.

What you can do:

contact support;
view the coverage map;
wait until the problem is fixed.

SIM card

Another problem when you hear a message about the unavailability of communication with the person you need is a faulty SIM card. It is determined by the operator, but does not ensure correct operation. In this case, even if you have the means, you can hear such a message.

Try to contact the subscriber in another way and report a possible problem.

If the service package fee is paid, the problem recurs, the card can be checked and replaced at any post office.

If at the same time a debt has formed with an unused number, we recommend checking the expense items on the website and depositing some money to establish a positive balance.

What you can do:

inform the subscriber that his card does not accept calls.

Phone disconnected

When disconnected mobile device Usually a voice message is issued that the subscriber cannot receive a call or is out of the network area. In some cases, users confuse it with the inability to provide a service. If the subscriber has the “I was called” service, you will receive a message when he is available on the network again.

We also recommend sending a message or making a voice recording using an answering machine. With a long-term negative balance, everything is free and paid services may be disabled. In this case, the message usually sounds mobile operator about the unavailability of services that we talk about.

What you can do:

leave a message;
wait for it to appear online.

Signal

Uncertain reception areas

In some cases, a message about the unavailability of a communication service for a subscriber may be issued when the signal is uncertain. For example, in certain 2G coverage areas. The reasons for the subscriber's unavailability are selected automatically by the system, so if a person is in the area of uncertain reception, you can receive such a response from the company. Viewing the coverage map is available on the provider’s website and other resources.

Crossing the border

Such a message is often typical for being in border areas, during the road, when, for example, a train moves for a short distance through the territory of another state or in the coverage area cell towers already foreign operators. This can be clearly seen in the example of Blagoveshchensk, near the border of Finland and Belarus. To be constantly in touch, you need to top up your account and activate roaming.

4G/2G

A similar problem can be encountered when using an LTE 4G - USIM card. For example, if you are trying to establish a connection with a subscriber who does not use LTE capabilities or is outside the coverage area. Try changing your phone settings and calling the subscriber back strictly in 2G format. Usually newer devices allow you to do this without problems, but there are certain restrictions in the settings.

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In this article I will tell you what it means “This type of communication is not available to the subscriber”, what are the reasons for this phenomenon and how to fix it. For many of us mobile communications has long become an integral attribute of our lives. Every day we make or receive calls, exchange SMS or MMS, simply communicate or resolve many business issues. At the same time, there are situations when, when calling a loved one or someone we know, we receive an automatic message that “This type of communication is not available to the subscriber.” Assuming problems with the operation of our phone (or the quality of communication), we begin to check the balance of our account, reboot our phone and take many more chaotic steps aimed at solving the problem. Next, I will tell you how to fix this problem.

What does “This type of communication is not available to the subscriber” mean and what are the reasons for this message

Before considering the meaning of the message that the type of communication being used is not available, you should first of all focus the reader’s attention on the fact that problems with communication are observed not with the caller, but with the one who are they calling. The latter is usually blocked from making voice calls and receiving incoming calls from the operator, and the reasons for this may be the following:

I think you understand what it means “This type of communication is not available to the subscriber” and when this message appears.

How to get through if this type of communication is not available to the subscriber?

So, if you receive an automatic message that “this type of communication is not available to the subscriber,” then most likely you are calling one of the numbers MTS subscriber(Mobile TeleSystems) to whom incoming calls are blocked (or who have blocked) for any reason. For other operators, usually the message I am considering has a modified lexical form like “This number (or subscriber) is not in service” (Megafon); “The number you dialed is temporarily blocked” (Beeline) and so on.

Action 1. First try wait a little, calling back after a while. If this is an operator failure or simply your subscriber is in the metro where the signal level is weak, then with a little patience and patience, you will be able to get through to the person you need.

Action 2. If a subscriber's number is blocked for financial reasons, the most simple option there will be a solution to the problem top up the mobile account of the person you are calling. It is quite possible that the latter is currently experiencing certain financial difficulties, and if you want to urgently call him on an important matter, it will be easier to simply top up his mobile account. Today operators allow you to do this without special problems, using both terminals located nearby, and using SMS, online banking, and so on. Moreover, if your subscriber is roaming abroad, it is worth topping up his account with a qualitatively larger amount than would be necessary for calls within the country.

Action 3. It is also worth trying alternative ways to contact the subscriber. Use various Internet messengers, email, SIM cards of other operators, calls to the mobile phones of his family and friends, in short, those methods that will help you contact the person you need. At the same time, by blocking incoming calls, operators often leave the possibility of receiving incoming SMS messages, so if you need to notify the subscriber about some event, you can try sending him an SMS message. In the best case, you will even be able to receive a response SMS, since the fee for the latter, even in roaming, is not that high.

In extreme cases, you can call hotline your operator, tell us about the specifics of your problem and ask if the operator currently has problems with communication and what you should do in this situation.

If an error occurs when they call you

Well, if they can’t get through to you, receiving the mentioned message “This type of communication is not available to the subscriber,” then you should look at your account balance, and also make sure that you haven’t accidentally blocked incoming calls (you can cancel the blocking by typing ##002 on your phone’s keypad # or an alternative code that is relevant specifically for your device).

If you are blocked for financial reasons, you should contact the nearest contact center of your mobile operator with your passport and the amount necessary to pay off the debts in your account to correct the problem.

Conclusion

In the vast majority of cases, the user receives the message “This type of communication is not available to the subscriber” when calling an MTS subscriber number that was previously blocked by the operator for financial reasons. To unblock the possibility of incoming calls to this number, it will be enough to pay off the financial debt on the specified mobile account, which will allow you to make and receive calls via to this number in standard mode. It also doesn’t hurt to check your device for random blocking of incoming calls - if this does happen, then use special code to unlock the latest on your device.

For many people, staying connected is very important. Often they ask the same from their close people and just acquaintances. Therefore, when they are faced with the fact that someone’s phone is not answering, it confuses them, especially if instead of the usual beeps, an auto-informer sounds. The worst things often come to such people’s minds. But most likely, everything is fine with the relative. You just need to correctly interpret the answering machine phrases.

One of these autoinformer messages is: “This data is not available to the subscriber.” This phrase can be heard most various reasons. And the first thing you need to check is the amount of money in the caller’s account. It is possible that there are simply not enough funds to make such a call. You also need to cancel the ban on outgoing calls using the combination #33*0000# or ##002#.

If after this you hear in response that this type of communication is not available to the subscriber, then this is due to the called number. There may be several reasons. The most common of them is a negative subscriber balance when roaming. In this case, until the money arrives in the account, you will not be able to reach him by phone. True, he will still be able to receive SMS.

Another reason could be an accidental or intentional ban on incoming calls. In this case, you just need to cancel it, and the subscriber will be able to receive calls. To do this, you need to dial the combinations #35*0000# and ##002#. If in this case the system responds that this type of communication is not available to the subscriber, it is possible that his number is blocked. To resume service, you can take your passport to the nearest office or contact center of your mobile operator. A specialist will be able to quickly resolve this problem.

But it also happens that this type of communication is not available to the subscriber, and specifically to the one who is calling. It is possible that his number was simply added to the Black List. In this case, you can only do one thing - call from another phone. If you managed to get through, then most likely it is so. Unfortunately, until the subscriber himself removes the number from this list, nothing can be done.

If all the reasons have been eliminated, but the situation has not changed, and this type of communication is not available to the subscriber anyway, you need to restart the phone and move the SIM card to another mobile phone. If this does not help, then you need to seek help from your mobile operator. There may be a problem in the network and you need to fix the problem. You just need to be prepared for the fact that it will take some time to solve the problem that has arisen. Although, of course, any cellular company does everything possible to resolve issues as quickly as possible.

In any case, do not be afraid that the subscriber is unavailable. You can always find out what this auto-informer message means on the company’s website or by contacting its consultants at the contact center or the nearest office. And after that, take all the actions they recommend. It will probably turn out that everything is solvable, and in the near future you will be able to easily contact the called party.

This type of communication is not available to the subscriber, what does this mean on MTS? Users often ask this question. Our material will discuss possible reasons for this situation.

Now many operators block the number after the balance goes into negative values. This way they encourage the client to top up their account in order to continue using mobile services.

MTS is one of the operators that actively practices phone blocking. If the balance goes into minus values, then in addition to outgoing calls, incoming calls will also be subject to restrictions. To start actively using the operator’s services again, you need to top up your account to the required value.

What does it mean that this type of communication is not available to MTS subscribers? This information demonstrates that the subscriber you are trying to reach cannot use communication services for certain reasons, which is why some restrictive measures are in place on incoming calls. You will have to contact him by another phone number or through another channel.

Why is this type of communication not available to MTS subscribers?

There are many reasons for this situation:

The client’s balance went into negative territory, and the operator temporarily limited the use of mobile services.
There has been a breakdown.
The SIM card is broken.
The subscriber independently requested temporary blocking of the number.
It is located along with poor signal reception.

This type of communication is not available to MTS subscribers - what should I do?

Why they say this type of communication is not available to MTS subscribers, you understand. But what to do if such a situation arises? If you cannot get through, then you should call another number, or write on social networks.

If friends or relatives cannot call you due to restrictions in the provision of services, then the first thing you need to do is check your balance. It probably went into negative values, and the operator blocked the number.

You can top up your balance in various ways:

At the nearest terminal.
At the ATM.
Through the Internet banking system.
Through third party services.
From an electronic wallet.
WITH bank card on the operator's website.

Network failure is one of the possible reasons phone lock. You need:

Contact the contact center at 0890.
Report a problem.
Specialists will check the functioning of the network and transfer the information to the technical service.
The company's employees will quickly eliminate the failure that has arisen.

You may be in an area with poor network coverage, for example, in a forest, on a highway, or on the shore of a pond. After returning to the city, communication should be fully restored.

The SIM card could be damaged. What to do in this case?

Contact the contact center and report the problem.
Employees will ask you to come to the nearest office for an exchange.
Choose a suitable salon and visit it in person.
Specialists will issue a new SIM card and copy the old number onto it.

In case of voluntary blocking, the subscriber only needs to send a request to disable it. It will appear online again within a few minutes.

Phone disconnected

We cannot exclude the possibility of simply turning off the phone. After turning on the device, the subscriber will return to the network and will again be able to receive calls from other clients.

This type of communication is not available to MTS subscribers - how can I get through?

It is worth mentioning another reason - inconsistency of standards. For example, you make a call on a 4G network, but only 2G is currently available to the client, since he is located outside the city.

What to do in such a situation? In the device settings, set priority for 2G networks. In this case, the call will be made using the legacy standard and the client will be able to receive the call.

Crossing borders

You figured out how to understand this type of communication is not available to MTS subscribers. When moving within the coverage area of towers of foreign companies, communication may be unstable. Networks overlap each other, and the phone often automatically switches between them.

In border areas, for this reason, the connection may be interrupted, and it is often impossible to reach the subscriber. One way to solve this problem is to connect roaming. Don't forget to top up your account to fully use this service.

Do you receive SMS?

Do you receive SMS messages when a number is blocked? Yes, the client is able to receive the message, but will not be able to respond to it. If you would like to urgently send important information, then write an SMS and send it to the subscriber’s number.

Algorithm of actions when a problem occurs

Can't your loved ones reach you? If this situation occurs, proceed as follows:

First check your phone balance.
If it is negative, then top up your account.
Do you have enough money to use the services? Then check if the SIM card is working properly.
Assess the signal reception level.
If you cannot find the cause of the problem, then contact the operator and talk to him.